Mrs Melissa Mathis
Rome,#2UPDATE Employee
Tue, July 10, 2012
Not shocked at your coward attempt to ridicule and slander. No one could make you happy. Your job was completed 2 years ago this past June. Last week you stood in Walmart talking to Hayden for 20 minutes being friendly and yesterday you decide to slander him on the internet? If your house looks as you have spoken, by all means post some pictures to this report. Please show everyone how awful your home looks so it proves your accusations.
You have complained about everything done for you. The air you breathe isn't to your satisfaction. HaYden has called the owner of the floor company, the deck company, the window company and everyone else about what you don't like. And you know why/who messed up your floors. You thought you could make it look like it was the wood or the floor man so you could get them replaced for free, but when the truth came out, it was your doing. Your "story" didn't work with the floor experts so you are mad.
Hayden hired a expert from Atlanta, that we paid for, and when he didn't say what you wanted, you kicked him out telling him, "get the hell out of my house". The floor expert even told you that your floors were some of the nicest floors he had seen. Hayden's floor man still redid your floors for you, trying to make you happy, at no charge. Another of your moments, you swore there was suppose to be a vent under your vanity that wasn't cut by the workers so Hayden cut it out for you and there was NOT one there so he fixed it all back for you, at no charge. The list is ENDLESS.
In two years post project, you have said every mean thing you can to trash Hayden and all of the sub contractors and until now, he has been your maintence man in hopes of pleasing you. Well, Mrs Stewart, it is time you find a new maintence man. No one wants to work for you or with you any longer.
We have paper work to back up everything. Hayden has bent over backwards trying to make you happy. You were not charged extra for anything. Your total payout met the written estimate. You have milked everyone. No one wants to come back to your house. You have ran off every person who has done anything for you because you fuss so much and can't be satisfied. Good people have worked hard and done nothing but try to make you happy and you slander them. Hayden is a man of his word and he takes pride in his work. He would never be able to make you happy. None of the sub contractors could make you happy. None of the workers could make you happy.
Due to your actions on the internet, we have contacted our lawyer. It is time for truth, Mrs Stewart. It is time you learn there are actions to your behavior. Your report, my response and anything else said or written is and will be printed and sent to our lawyer.
Melissa Mathis
Mathis Home Builders