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  • Report:  #368960

Complaint Review: HAIR CLUB /HAIR CLUB FOR MEN AND WOMEN - FR. LAUDERDALE, FLORIDA Nationwide

Reported By:
- Pembroke Pines, Florida,
Submitted:
Updated:

HAIR CLUB /HAIR CLUB FOR MEN AND WOMEN
100 W. CYPRESS CREEK RD SUITE 950, FT LAUDERDALE,FLORIDA 33309 FR. LAUDERDALE, FLORIDA, Nationwide, U.S.A.
Phone:
954-492-4058
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
When I initial went into Hair Club I had hair down to my shoulder but thinning on the top. I meet with Daniella Koch. She told me of this wonderful hair membrane, I ask what that was.

She replies it wonderful, great coverage looks like you own hair, when I continue to ask more question her replies was Quote it is what it is. Well it turn out to be a wig glue onto your head. Then wanted to shave my own hair off which I was not told, nor was I told it was wig,nor was I told of the glue application. I felt I had no choice I let them put it on I had it on for a week.

You can not swim it, do all the activities she mentioned in my ride my motorcycle please it started pleaing off. the sweat, the rash,burning it caused it was unbearable. I called her told that I could take the pain and it had to come off.

Well it did come off, then she went around and around with this EXT program, but never has she given me a breakdown of the cost of each product and refuses too everything 2500.00 and up especially EXT it's 3200.00 dollar for shampoo and conditioner.

I have faxed her, called her and she keeps wanted to replace it with clips or another wig, but she uses this big words instand of calling what it is WIGS GLUED ON. Today I caught her and after finally keeping her on the phone again other products no no Jamie it's not a wig this a big company and we are not in the business of ripping people off, Well in my apinion they are. I told so if do not except one of your products I have to eat it (they will not give me a parital credit or even try and correct the problem. So what does one do.

So after burning scalp, wrong products issued, wigs (which they took back) I now how to pay on the credit the amount because Hair Club will not take reponsibility for it. Customer to them are worthless.

One more thing I told Daniella Koch that I had a Kidney Transplant and she never once did she tell me that this product could not be use by me or advise me it could not be use with people with condititon. She denies everything, it's get out of my way attitude let ME RIFF OFF THE NEXT CONSUMER. My hair that was down to my shoulder not there and I have lost so much more hair then when I started. Someone help me. This has to stop.

Jamie

Pembroke Pines, Florida

U.S.A.


1 Updates & Rebuttals

Ls

Hillside,
Illinois,
U.S.A.
We need each other's help to stop this company! Power in numbers!

#2Consumer Comment

Sun, September 14, 2008

Hello, I am a victim as well (Hillside woman story posted). I have contacted Chicago media nd pray that our stories will be heard. There are more innocent victims than I imagined and we have clearly been ripped off. I have attained an attorney and my hope is that we can connect with the person on this site that is bringing a class action suit again Hair Club for Men and Women. You have to help yourself by finding out how to connect with her/him. I have also contacted the Attorney General's office (Lisa Madigan) in Illinois and discovered that they 15 complaints against them. We came in their office with one purpose and that wasnot to be taken advantage of! Let's not be silent! Let's act!

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