- Report: #138911
Complaint Review: Half.com - Internet
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Why?
Half.com
half.ebay.com Internet, U.S.A.
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Half.com ripoff ordered paid never received Internet
Apparently, Half.com is ripping people off a lot. I ordered a book from them on 2/20. They withdrew the money a couple of days later. I never received the book. I contacted the seller a few times and then customer service about the seller. I was finally able to file a claim on 3/15.
I had to wait until then because "they used media mail". That was the "projected" date that it could possibly take to arrive. It is now 4/15 and I haven't heard from them. I just sent another claim. This is ridiculous! They don't have a phone number that I can call to speak with a person. I'm ready to join a class action suit to get my money back and then some. Judging by the other claims, they are not paying for any mistakes or standing by their protection plans. I also contacted eBay's live support and they told me that I had to contact Half.com again. There is no live chat for Half.com conveniently.
Please contact me with any type of class action lawsuits. They need to know that we are taking this laying down.
Kimberly
Fayetteville, Georgia
U.S.A.
I had to wait until then because "they used media mail". That was the "projected" date that it could possibly take to arrive. It is now 4/15 and I haven't heard from them. I just sent another claim. This is ridiculous! They don't have a phone number that I can call to speak with a person. I'm ready to join a class action suit to get my money back and then some. Judging by the other claims, they are not paying for any mistakes or standing by their protection plans. I also contacted eBay's live support and they told me that I had to contact Half.com again. There is no live chat for Half.com conveniently.
Please contact me with any type of class action lawsuits. They need to know that we are taking this laying down.
Kimberly
Fayetteville, Georgia
U.S.A.
3 Updates & Rebuttals
Kimberly
Fayetteville,Georgia,
U.S.A.
Half.com finally responded
#2Author of original report
Tue, May 03, 2005
I am the original person in this case. Half.com finally responded and I got my money back. However, I stand by my first posting. Their customer service was terrible and eBay (their parent company) wouldn't help either. It took two months to get my money back.
Amy
Honolulu,Hawaii,
U.S.A.
Half.com IS ebay.... notoriously non-consumer friendly
#3Consumer Suggestion
Tue, May 03, 2005
Half.com is a division of ebay. Ebay is notoriously non-consumer friendly. Best advice (if possible) file a chargeback with your credit card company. If not, go to ebay's website and go to "live help". They may be able to direct you. Personally, I've never had problems with half.com. I've also had things shipped to me via media mail (to Hawaii), and they've never taken more than thirty days.
Layne
Springdale,Arkansas,
U.S.A.
I've never had a problem with Half.com
#4Consumer Comment
Fri, April 15, 2005
I have been buying and selling with half.com for YEARS. I find them much more user friendly than ebay. I have NEVER had a problem with them.
