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  • Report:  #228418

Complaint Review: Half.com - San Jose, CA 95125 California

Reported By:
- Woodstown, New Jersey,
Submitted:
Updated:

Half.com
2145 Hamilton Ave, San Jose, CA 95125 San Jose, CA 95125, 95125 California, U.S.A.
Phone:
408-376-7400
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I am a seller on Half.com and ebay not one of those scam sellers but a real seller and have been for 4 years. Back in August of 2006 Half.com had suspended my account for no "abusing ebay" I had listed my international editions on ebay which is allowed and my USA edition on half.com and then they suspended my account for getting chargebacks even when I supplied them with delviery confirmation numbers that showed the item was delivered.

After the suspension they said I would get my money after 90 days since that was the time customers have to file for claim but then 90 came and went and still no money and after 90 I still kept getting returns from customers. because half.com sold thousands of books which I did not have of USA editions back in August 16-22nd because of their email problem. I could not email the customers since I was suspended.

It is Jan 4th and still no money finally got a email and said "you must be inactive for 14 days to get money" But it is half.com that keeps accepting returns after 90 days that is making my account active with returns!!!

HAlf is a terrible customer cervice company.

They keep saying it is half policy that they must follow but then they are not following half policy by taking returns after 90 days?

I have filed complaint with BBB and didnt help, now with San Jose DA office still waiting. They said ebay has till Jan 8th to reply.

John Lim

Woodstown, New Jersey
U.S.A.


9 Updates & Rebuttals

R

Silverdale,
Washington,
U.S.A.
PLEASE HELP ME GET PAID

#2Consumer Comment

Tue, May 08, 2007

Can you tell me what i should do? i havent tried contacting the governor yet, I would really like to know who helped you the most?


John

woodstown,
New Jersey,
U.S.A.
Finally got paid on APril 10th 2007

#3Author of original report

Tue, May 08, 2007

they finally sent the check and got it April 10th 2007. I cant wait till another company comes along and gives ebay a run for their money, it will come someday.


R

Silverdale,
Washington,
U.S.A.
DID YOU FINALLY GET PAID?

#4Consumer Comment

Tue, May 01, 2007

The last time you posted on here You said they were mailing you a check! I was just curious if it ever arrived? If so did they follow through with payment without any further legal action on your part?


John

woodstown,
New Jersey,
U.S.A.
March 2nd STill no Money

#5Author of original report

Thu, March 01, 2007

Still no money said they mailed a check. Nothing yet.


John

woodstown,
New Jersey,
U.S.A.
Contact your local State Senator and CA Governor

#6Author of original report

Sat, February 17, 2007

TODAY IS Februry 18th 2007 still no money They said that I have to wait another 4-6 weeks to get a Check in the mail. My direct deposit that has worked fine for 4 years was "unsuccessful" so a check would need to be sent. But I got another return today not in the original condition it was sent since it was 6 months ago. So I dont know when I will get my money. BBB has been no help but you should still file a complaint Santa Clara office you should still file a complaint My State Senator has contacted the Federal Trade Commission on my behalf. I am hoping maybe the Fair Trade Commission is next. California State Senators http://www.sen.ca.gov/ do not contact the US senators but your local State Senators go to google and type in your state Senator I am now sending a letter to the Governor of California. Everyone with a similar situation should do all the above. I got this email: Thank you for emailing the Governor's Office regarding your need for assistance. Due to the sensitivity of your issue, the Governor's Office must receive a detailed letter in writing requesting our help. If you have not already done so, please send a letter that provides all pertinent information, such as: return address, telephone number, case/claim number and additional material important for the review process, including your signature. Please address your letter to the Governor and send your letter by fax to (916) 445-4633 or by mail to the following address: Governor Arnold Schwarzenegger State Capitol Building Sacramento, CA 95814 Again, the Governor is deeply committed to Californians, such as yourself, and looks forward to providing any assistance possible. Sincerely, Office of Constituent Affairs contact me with any questions [email protected]


John

woodstown,
New Jersey,
U.S.A.
said they sent the money Feb 2nd

#7Author of original report

Mon, February 12, 2007

I got an email stating they are going to send the money Feb 2nd Today is the 13th and still no money this is really getting out of hand. they said they I should get the money in five days. What a surprise no money.


John

woodstown,
New Jersey,
U.S.A.
Feb 1st and still no money and "two weeks inactive"

#8Author of original report

Wed, January 31, 2007

I have now been "inactive for two weeks" according to website but still no money. They have been telling the BBB, Santa Clara District Attorney Office and me that I must be inactive for two weeks in order to get my money. Still no money. They keep lying to everyone they talk to. I would not be surprised if a "return" appears in the next day or so so they can hold the money for another month.


John

woodstown,
New Jersey,
U.S.A.
CALL THESE PEOPLE FOR HELP WITH HALF.COM

#9Author of original report

Sat, January 20, 2007

Report Half.com(ebay.com) BBB MEMBER: NO CONTACT:David Feil ADDRESS: 2145 Hamilton Ave San Jose, CA 95125 PHONE:408 376-7400 Website:www.half.com FIRST FILE A REPORT WITH BBB of San JOSE bbbsilicon.org they are in charge of San Jose area this is free Also contact County of Santa Clara District Attorney Office Consumer Mediation Service This is free but you must file paperwork 408-792-2845 Suzana Gaul contact California Governor office this is free govmail.ca.gov then contact your local congressman house.gov/writerep Finally find a Lawyer that will file a class action Lawsuit I am looking for one now. Maybe we can together get half.com to change business practices. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


John

woodstown,
New Jersey,
U.S.A.
Jan 19th 2007 still no money yet

#10Author of original report

Fri, January 19, 2007

they said the account must be inactive for 2 weeks in order to get payment

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