FormerHIemployee
Sullivan,#2UPDATE EX-employee responds
Wed, December 15, 2010
I worked at the Hampton Inn for over 10 years, several of these years I worked closely with Louise Shaw and find these statements hard to believe. Obviously this person had/has some mental health issues that I hope were discussed with a professional. Louise ran a tight ship and some people may not have liked this but this is what lead the Hampton Inn to 4 Outstandings (The highest rating by Hilton Hotels )in a a row during my time with the hotel. Housekeeping is not any easy job by any means and is not right for everyone. Working at a hotel that offers a 100% guarantee that if you do not like anything about your hotel stay it will be free means that those rooms needed to be spotless and done so in a certain time allotment. A housekeeper can not spend 30 minutes for example in a room when he/she has 12 rooms to clean. Hotels have budgets and yes management expects you to adhere to these time allotments. If a guest was being abused by her husband this employee should have notified management immediately so that the police could have been notified.
I will say I did not work for Olympia so I can not comment on their management styles but I do want to once again say that when I worked at the Hampton Inn with Louise Shaw she was a professional and dedicated employee who worked long, hard hours, often cleaning rooms herself to help her staff out. She went out of her way to accomodate her staff with special requests for days off etc. I honestly feel this is just a disgruntled employee who couldn't keep up with the demands of a physically trying job.