PhillyGirl
United States of America#2General Comment
Fri, November 20, 2009
I was a little confused when I read this. At one time, the Diamond Lounge was free for a Diamond Member and a guess. Now, they charge $10.00 in comps to get in. What seems to be the problem. It's not like it is $10.00 in cash out of your pocket. If you played almost 50,000 points between the two cards, I am sure that you have the comps to pay the $10.00. The Borgata has always charged $10.00 for their Amphora Lounge which is open to Black Label Card Holders. Stop whinning. I am sure that the Diamond Lounge (free food and free drinks) was not the only reason you played 10,000 points.
Striderq
Columbia,#3Consumer Comment
Wed, November 19, 2008
You say that there was no warning about the change and yet you say you got a letter telling you about this change. Seems you're not consistent. By the way, all companies reserve the right to change the qualifications/benefits of any 'club' that they provide, i.e. frequent flyer miles; hotel clubs; etc. You should be happy they let you know through a letter and not when you were trying to enter the area. No ripoff, just not meeting the new qualifications.