Tom
Grand Rapids,#2Consumer Comment
Thu, August 30, 2007
If you read all the reports here, you will see that many have trouble getting refunds. They will give you a refund if your persistent, but it is often a long and arduous process. They do this to skirt the law as they know that a majority will not go through this process or give up. I was one of them, despite filing reports with the BBB report which were never resolved (they kept sending the same answer back, ignoring my accusation and not taking any corrective measures). It also makes me made that credit card companies continue to allow these people to take our money, as well as google who allows them to advertise. This is an established fraud, just read their BBB report.
Piano
Gainesville,#3Consumer Comment
Sun, August 26, 2007
While Net Detective did not provide the information I thought they would, they were prompt and courteous in refunding my money. The entire refund process only took about three days.