Steve
Mesa,#2Consumer Comment
Tue, November 15, 2011
even if this is not directly related to the original post I would like to point out that there are good offers out there in regards to airline credit cards: I received 50,000 miles for signing up for the Southwest Airlines credit card and so far I have traveled 3 times with the miles that I received in exchange for the $ 99,- annual fee. I still have another 14,000 miles left, good for another round trip. Try to get a round trip ticket for $ 99,- ..... Any available seat on a Southwest Airlines plane can be booked with miles, they don't play the "Sorry-nothing-available-game".
Karl
Clovis,#3Consumer Suggestion
Sun, October 30, 2011
American does the same thing as do all the airlines. I once spent 2 hours on the phone to American trying to use points for a trip to Hawaii. We went through all the connections and non stops from anywhere from March to October when I finally gave up. No seats were available. Since then I haven't bothered with any Frequent Flyer points and refuse to buy an overpriced credit card from an airline so that I can get "free flights". These credit cards always cost something each year. My credit union one doesn't. Frequent Flyer programs are worthless. Southwest used to have a good one but it has changed to one that benefits only the airline. Points are accrued based on the price of your ticket, not the number of flight segments you flew.
Steve
Mesa,#4Consumer Comment
Thu, September 08, 2011
I am very familiar with these kind of conversations which always end in "sorry, no availability" or "sorry - nothing available". It was already like that years ago and it does not have anything to do with the merger.
Don't forget that they are the ones who make rewards flights or upgrades available and they won't tell you how many seats they actually make available for their Hawaiian Miles members. Maybe it is only 1 or 2 ???? Since there are no regulations requiring airlines to disclose this, they can make it appear that they have a great program, offering you millions of miles and numerous partners who accept them but when you actually try to use them you will hear their "sorry-no-availability" pitch....
Probably you will receive a letter from their "consumer advocate" stating that they have "done everything possible for you" and that the "case is closed"