Complaint Review: Hays Nissan - Madison Tennessee

If you report a problem during the warranty period, it is covered. Even if they don't get around to fixing it until after the warranty is over. I think the factory obligates other dealers to do warranty repairs even if you didn't buy the car there. Get all your paperwork in order and talk to the factory. It isn't likely to go anywhere, but at least you tried. The cause of a very intermittent problem like the stalling you have can be difficult to find. The hard starting may be related to it. Insist that they fix that and the stalling may go away. The brake pedal on a car will still work even if the engine stalls and the power brakes cut out. But you will have to step on the brakes *very* hard. Use both feet if necessary. Pulling the hand brake at highway speed can make the car spin out, do that only as a last resort.

Summary: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH THE QG18DE ENGINE OR QR25DE ENGINES, THE FOAM MATERIAL USED FOR THE INTERIOR LINING OF THE ELECTRONIC CONTROL MODULE (ECM) BOX EMITS SULFUR AS IT CURES. Jorge Sorry to here about your plight I found Info on recalls for a 03 Nissan Sentra they are as follows Consequence: IF ONE OF THE RESISTORS INSIDE THE ECM HAS A CRACK ON THE SURFACE COATING, THE GAS MAY CAUSE CORROSION OF THE RESISTOR. THIS COULD CAUSE THE MALFUNCTION INDICATOR LIGHT TO COME ON, POOR DRIVABILITY (IDLE INSTABILITY, POOR ACCELERATOR), OR THE ENGINE TO STOP RUNNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH. Remedy: DEALERS WILL REMOVE THE INSIDE LINING MATERIAL FROM THE ECM BOX. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261. Notes: NISSAN NORTH AMERICA, INC. P3163 (found on nissan recalls web site.) remember this info is for a 2003 Nissan Sentra, recall, A recall does not matter on your milage, or warenty, the dealer will check your vin, to ensure that problem has not been fixed in the past. Good Luck John

Do some research on this vehicle. Go to just about any shop and ask them to print out a copy of all the Technical Service Bulletins(TSB's) on this vehicle. Most will charge you little if anything for this. Mitchell and AllData will have this info on computer discs. These discs cost nearly $200/month so don't feel bad if they charge you a few bucks. Collect up ALL of your repair orders from the dealership. If you don't have them, ask them to print you duplicates of them. Do not say anything to them about why you need them. Tell them you're moving or something and want records when you sell the car. If you can find a TSB concerning the run problem, you may have a case against them. All dealerships have a direct number to the factory or the factory representative. Write it down and contact them. If you can show that you've tried to get it corrected prior to the expiration of your warranty, and you have a TSB dealing with it, the factory rep MAY authorize repairs under the warranty. Chrysler, for one, did this to their entire line with A/C evaporators up to 100K miles even though the warranties were out at 36K miles. These had defects in them from the factory and the factory took care of them. Not bad for a job that takes about 8 hours and a part that lists for over $200. Certain Minivans from Chrysler have permanent warranty repairs on their brake master cylinders, whether you were the original buyer or not. It's a safety issue. Without having the vehicle in my shop, I'd say it's either fuel or ignition. My guess is a fuel problem. The pump may be cutting off, or the injector signals may be weak. Try my idea, and see what it gets you. You may also want to stop relying on dealerships for your repairs. The mechs there are no better than anywhere else, and so far, they have been useless to you. Remember, attitude is everything. Good luck.