- Report: #284517
Complaint Review: Hdi*dom Buyers Edge - Domestications - New Jersey
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Author Confirmed
Why?
Hdi*dom Buyers Edge - Domestications
New Jersey, U.S.A.
Phone:
866-424-7100
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
Hdi*dom Buyers Edge Or Domestications money was deducted from my bank account without my knowledge or permission New Jersey *EDitor's Suggestions on how to get your money back into your bank account!
On 11-08-07 a charge of $99 showed up on my bank account statement from Hdi*dom Buyers Edge. I did not authorize this charge.
After doing some research I learned that Domestications.com is the disguised culprit. I placed and order with Domestications over the telephone. The sales representative started a sales pitch about coupons. I cut her off and stated I was not interested please don't waste my time.
Today I learned that at the end of our conversation I was asked to verify the last four digits on my credit card. By doing so I unknowingly authorized them to debit my account for these coupons. The sales rep. from Domestications that I spoke to today says it's perfectly legal. I told him it was fraudulent and that he was working for thieves that ripped off innocent hard-working people.
I had to take today off work to file a police report and speak to my bank. This little scam is costing me.
Chrissy alexander
Beaver, Ohio
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
After doing some research I learned that Domestications.com is the disguised culprit. I placed and order with Domestications over the telephone. The sales representative started a sales pitch about coupons. I cut her off and stated I was not interested please don't waste my time.
Today I learned that at the end of our conversation I was asked to verify the last four digits on my credit card. By doing so I unknowingly authorized them to debit my account for these coupons. The sales rep. from Domestications that I spoke to today says it's perfectly legal. I told him it was fraudulent and that he was working for thieves that ripped off innocent hard-working people.
I had to take today off work to file a police report and speak to my bank. This little scam is costing me.
Chrissy alexander
Beaver, Ohio
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
2 Updates & Rebuttals
Martin
La Crosse,Wisconsin,
U.S.A.
Just to clairify.
#2UPDATE Employee
Fri, December 28, 2007
When an offer is being made to you, even if a rebuttal is given, and you say yes after being read all terms and conditions there is another short script read to the customer. The part your talking about where you need to verify the 4 digits of the credit card number is right in the scrip for the Buyers Edge membership, and only after you have already said "Yes" to the offer. If for some reason you believe it was accepted against your request I suggest you call Domestications back and issue the complaint to them so they can have the phone call reviewed. But about 99% of the calls reviewed end up all terms and conditions read to the customer and a positive accept to the program. The other 1% reviewed could be an accidental accept.But since you've already filed the police report that call will get pulled when they have an investigator call. But I can't stress this enough. Buyers Edge is ran by a different company under the name UMG or United Marketing Group. Don't ignore this program that was accepted call them make sure they cancel your service. Even if you think it was not accepted the way you remember. Call them get the program canceled. This is an automatically renewing program every year until you cancel it. It will hit your credit card for the 2nd year if you don't cancel it.
Lamont
La Crosse,Wisconsin,
U.S.A.
the last four digit
#3UPDATE Employee
Wed, December 19, 2007
when we ask for the last for digit thats when you says yes to look it over and get the $50 GAS CARD as a thank you so after you did not callto cancel within 30 days than they charge your card but you never said notting about the free gas card you got for looking it over if you said no then call us back we record all calls for this people come to site and point at company like the one i work for i been there for 2years and love it
