- Report: #1193369
Complaint Review: HDProjectorWorld - RICHMOND, BC, V7A 5G7 British Columbia
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Author Not Confirmed
Why?
HDProjectorWorld
11121 Horseshoe Way, # 133 RICHMOND, BC, V7A 5G7, V7A 5G7 British Columbia, Canada
Phone:
1-866-322-6382
Web:
www.HDProjectorWorld.com
Categories:
Business Rating:
(0)
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HDProjectorWorld No Shipping or tracking number for last 2 weeks RICHMOND, BC, V7A 5G7 BC
I placed this order without reading much about the company unfortunately. I placed the order 2 weeks ago and facing the exactly same situation which so many threads have mentioned. After repeated calling they said that its shipped via regular Canada post mail and no tracking number. I was supposed to receive it by now but no sign. I am really worried that my story is really getting on the same lines as others.
If I don't get the projector in next few days, I will report it to my credit card company as well as Royal Canadian police. This department deals with the scams like that. I suggest all who are affected by this company to report the case to Royal Canadian Police. They should take action against these people.
http://www.rcmp-grc.gc.ca/scams-fraudes/rep-sig-eng.htm
1 Updates & Rebuttals
Shifka
Illinois,Issue resolved
#2Author of original report
Thu, December 18, 2014
Just want to update my last post, I had the same experience as others and asked them to cancel my order. To my surprise, I received the call few days back from HDProjectorWorld support James Wang and he apologized for the issue and told me that they will not only refund but provide the free projector.
Today I have received my refund and the projector as well. Though the projector model does not say its Pro series 9.
I don't understand why they give the first impression that is so bad. Hope that they can improve their customer experience that will avoid such incidences.
Kashif.
