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  • Report:  #513525

Complaint Review: Healthgrades - Golden Colorado

Reported By:
TheEqualizer - Columbia, Missouri, USA
Submitted:
Updated:

Healthgrades
500 Golden Ridge Rd. suite 100 Golden, 80401 Colorado, United States of America
Phone:
7209636584
Web:
www.healthgrades.com
Tell us has your experience with this business or person been good? What's this?

I recently purchased a Healthgrades report after viewing the free sample, in order to get the "comprehensive" information they claimed came with the premium report.  The report I purchased was virtually identical to the free report.  The information they charged $13.00 for was available in five other places for FREE.



To make matters worse, I tried to contact Healthgrades and request a refund and they not only refused to give me a refund, but cancelled the "watchdog" service that came with the file I purchased.  This is nothing less than stealing.



After several attempts to contact a human at Healthgrades, I received an e-mail from a Stephanie Brasson telling me that "they've already responded to my e-mail".  They refused to give me their address or phone number.



Avoid this company at all costs.  In my opinion they are nothing but decieptful con-artists that refuse to answer any e-mail that questions their integrity.



1 Updates & Rebuttals

TheEqualizer

Columbia,
Missouri,
USA
Healthgrades makes you pay for FREE information!

#2Author of original report

Fri, October 23, 2009

The Customer Service Representative's is Stephanie Brassor, not Brasson as previously written.  Sorry for the confusion!

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