Donna
Mesa,#2Author of original report
Thu, May 03, 2012
I contacted Aetna recently to see what could be done about this alleged outstanding balance that would not have occurred if Aetna had not violated their own policy and shipped the medication without getting the money in hand first. The Aetna representative refused to listen to my side of the story. Instead it was a case of Healthwell Foundation is always right and patients are always wrong.
The very next day, the charge was turned over to a collection agency. I did not even have a chance to try to find some way to pay for it, although I feel that I should not have to because it was Aetna's screw up that caused this situation in the first place, not mine. They also informed me that they are withholding any and all future shipments of Humira despite the fact that I have found alternate funding to take care of the costs. They are, in essence, blackmailing me into paying for their mistake. If I am forced to go off this medication my condition will get much worse. I may even be forced to stop working due to the pain, and no other medication has worked for me.
This should not come as a surprise because Aetna has been trying to force me off this medication ever since my doctor prescribed it. They have thrown up one brick wall after another in an effort to prevent me from obtaining this medicine. Thank God I do not have a life-threatening condition like Cancer or Heart Disease. Given Aetna's lack of compassion for anything other than their financial bottom line, if I had any such condition they would probably still try to blackmail me in the same way even though it is they who screwed up, not me. There is a lot of talk about government "death squads" that were brought out by those who opposed President Obama's healthcare plan. But in reality, it is not the government that has "death squads", it is private for profit insurance companies that allow "bean counters" (aka Accountants), with no medical training whatsoever to make life an death decisions for patients, with or without their doctor's approval, simply by picking and choosing who receives treatment and who does not.