- Report: #973024
Complaint Review: Healthy Directions - Internet
Reported By:
Betsyd -
Bethlehem, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Healthy Directions
700 Indian Springs Drive 17601 Internet, United States of America
Phone:
866-599-9491
Web:
healthydirections.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Healthy Directions Returned items -Will not refund Money Internet
While watching Good Morning America - I saw the Steals and Deals on the show and decided to order Dr. Tabors anti aging Serum and Second Facelift - I returned the Items, but dnot get a credit on my credit card. I called the company and even though the directions in the package said return within 90 days if not satisfied, Healthy Directions said that the items were not returnable and they would see if they could send the items back - After one month I called again and was told I would not get any money back and They would not send the items back - A total Rip off- I will report the company to Good Morning America...
1 Updates & Rebuttals
Healthy Directions
Potomac,Maryland,
United States of America
Healthy Directions Returned items
#2UPDATE Employee
Fri, November 30, 2012
We personally spoke with the customer to ensure her complete satisfaction. A full refund was immediately issued to the Customer.
We sincerely apologized for the frustration the customer had experienced with this order.
The Good Morning America special on the products was a one time offer that was advertised as non refundable.
However, we do recognize the conflicting information between the TV special and our standard refund policy which is a 100% (no questions asked) 90 day money back guarantee...... We have an A+ certification from BBB and will continue to make true Customer Service our highest priority.
