- Report: #1415419
Complaint Review: Helen Jetton-Mantooth - Nationwide
Reported By:
Helen -
Charleston, Arkansas, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Helen Jetton-Mantooth
Nationwide, United States
Web:
Categories:
Business Rating:
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Helen Jetton-Mantooth Charged me two $88.47 charges, and two 89.95 charges for products I did not want. Plus $4.95 shipping.
I saw a Rachel Ray advertisement on line for new and highly recommended Radient Revive Repair Release Cream and Radient Revive Bright Eyes Serume. I thought Rachel Ray would be leggitt. I did not read the 14 day concellation, I saw free trial, pay only shipping.
I got the products in the mail, about a week or so later I got two more boxes. I called them and ask why. He told me I did not cancel within the 14 day trial time. Offered me a % off on future purchases, I said no I haven't even tried the first one yet. I told him I would just send them all back, he told me I could not sent them back. they were cosmetics. After a few minutes he said the would refund 50 %, I finally said if that is all you can do.
When I got my card statement, there were two charges for $88.47, and two charges for $89.95, plus $4.95 shipping. Which is very expensive for me to pay for cosmetics anyway, I am a senior on a fixed income. I called the card company, they said a refund for $44. had come in.
I trusted the Rachel Ray recommendation, I would not recommend this product or the company that is pushing it. I am very dissappointed in Rachel Ray, she should know what these people are doing to her reputation. I do accept it is my fault I did not see the 14 day cancellation. Please inform clients to read all the fine print.
