Sherri
Piedmont,#2Consumer Comment
Wed, December 12, 2007
Your argument that Helio is a multi-billion dollar company so they "must" be doing something right is flawed..Enron, anyone? Your suggestion to the OP to call in with their issue is also flawed. Ordinarily, it would be great, other than Helio employee #1 will tell you this, Helio employee #2 will tell you something totally different, or, as I have found in most cases, "I can't help you with that, ma'am. Call xxxx tomorrow" (all this after a 40 minute hold time). Oh, and when I called that number, I get someone speaking Korean. I canned your beloved company today, recycled TWO Helio Oceans, and my husband and I are enjoying our new Verizon service (not to mention their friendly, KNOWLEDGEABLE representatives). Never mind that had your rep been truthful, they would have retained one of our two lines.
Al
Lv,#3UPDATE Employee
Mon, August 21, 2006
ok so why isnt their a detailed complaint ? Helio is a joint venture mobile entertainment company parented by Earrthlink and SK TElecom Both are billion dollar businesses so they must be doing something right for all these years if you owned a company worth a billion or more you'd know what it takes to run a company slandering won't get you anywhere but calling in and explaining your issue will http://www.helio.com
Al
Lv,#4UPDATE Employee
Mon, August 21, 2006
ok so why isnt their a detailed complaint ? Helio is a joint venture mobile entertainment company parented by Earrthlink and SK TElecom Both are billion dollar businesses so they must be doing something right for all these years if you owned a company worth a billion or more you'd know what it takes to run a company slandering won't get you anywhere but calling in and explaining your issue will http://www.helio.com
Al
Lv,#5UPDATE Employee
Mon, August 21, 2006
ok so why isnt their a detailed complaint ? Helio is a joint venture mobile entertainment company parented by Earrthlink and SK TElecom Both are billion dollar businesses so they must be doing something right for all these years if you owned a company worth a billion or more you'd know what it takes to run a company slandering won't get you anywhere but calling in and explaining your issue will http://www.helio.com
Al
Lv,#6UPDATE Employee
Mon, August 21, 2006
ok so why isnt their a detailed complaint ? Helio is a joint venture mobile entertainment company parented by Earrthlink and SK TElecom Both are billion dollar businesses so they must be doing something right for all these years if you owned a company worth a billion or more you'd know what it takes to run a company slandering won't get you anywhere but calling in and explaining your issue will http://www.helio.com