- Report: #561933
Complaint Review: Helpmefindmypet.com - wixom Michigan
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Author Not Confirmed
Why?
Helpmefindmypet.com
28525 Beck Road Suite 123 wixom, 48239 Michigan, United States of America
Phone:
866-699-3463
Web:
www.helpmefindmypet.com
Categories:
Business Rating:
(0)
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Helpmefindmypet.com help me find my pet Pet Scam, do not trust them! wixom, Michigan
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Dont let this company take advantage of you after your pet is lost. They kick you when you are down! Helpmefindmypet.com is a scam preying on desperate pet owners. They take you money and send out an email to a couple of people who probably don't even check it. I was told they would help find my pet, they could not even provide me with a listing of who they contacted.
When I asked them to prove to me what they did they told me they cannot tell me who they sent my lost pet information to and only to trust them. They said to check out the website to see other pet found stories. This company is a ripoff and I cannot believe they charge 20 dollars to send out an email which they probably only sent to me and no one else.
Here is a copy of the emails:
How do i know who received the alert? Do i just trust you?
We have an 87% recovery rate and
many vet clinics and animal shelters call us with found pets every day. We
also frequently have pet owners call in leads when they see a stray dog in
the area. You can view our Testimonials page
(http://helpmefindmypet.com/testimonials.asp) if you'd like to see stories
from other pet owners who have used our service.
many vet clinics and animal shelters call us with found pets every day. We
also frequently have pet owners call in leads when they see a stray dog in
the area. You can view our Testimonials page
(http://helpmefindmypet.com/testimonials.asp) if you'd like to see stories
from other pet owners who have used our service.
-Sarah Woodward
1 Updates & Rebuttals
Helpmefindmypet.com
Wixom,Michigan,
United States of America
HelpmefindMYPET
#2UPDATE Employee
Fri, February 05, 2010
Helpmefindmypet has been helping pet parents since 2004 and this is the only complaint we've ever had filed. Helpmefindmypet was set up to be a proactive way of finding lost and stolen pets. Over 90% of our customers are signed up for our service before their pet is ever missing. That was not the case with this individual.
What we find unfortunate is that this person neglected to include the other 5 email exchanges we had with him. We never asked for him to only trust us. In fact, once he provided us with his zip code, we supplied the amount of pet professionals that would be notified within a 25 mile radius of where his pet was last seen and the amount of members as well.
We used to provide exact information as to which pet
professionals would receive the alerts both verbally, through our call center,
and through our site until individuals used the information to solicit various products and services.
We
are the first and largest company to offer an alert service for pets in North
America and have been very successful in reuniting pets with their
families. We are staffed with poeple that genuinely care and we treat every case as if it were our own pet.
We wish this person and his pet, and all pets, a happy reunion. We welcome questions. Feel free to call our toll free help line at 866-699-3463.
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It is a very unfortunate that this person lost their pet and we understand that when people are worried or grieving, it's easy to want to blame someone.
Helpmefindmypet has been helping pet parents since 2004 and this is the
only complaint we've ever had filed. Helpmefindmypet was set up to be a proactive way of
finding lost and stolen pets. Over 90% of our customers are signed up for
our service before their pet is ever missing. That was not the case with this individual.
What we find unfortunate is that this person neglected to include the other 5 email exchanges we had with him. We never asked for him to only trust us. In fact, once he provided us with his zip code, we supplied the amount of pet professionals that would be notified within a 25 mile radius of where his pet was last seen and the amount of members as well.
We used to provide exact information as to which pet
professionals would receive the alerts both verbally, through our call center,
and through our site until individuals used the information to solicit various products and services.
We
are the first and largest company to offer an alert service for pets in North
America and have been very successful in reuniting pets with their
families. We are staffed with poeple that genuinely care and we treat every case as if it were our own pet.
We wish this person and his pet, and all pets, a happy reunion. We welcome questions. Feel free to call our toll free help line at 866-699-3463.
