- Report: #781827
Complaint Review: hermesky.com - Internet
Reported By:
cnoel13 -
, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
hermesky.com
CHINA Internet, United States of America
Phone:
Web:
hermesky.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
hermesky.com hermeskings.com REPLICA HERMES BAG/BUYER BEWARE/FRAUD Internet
Do not buy from HermesKings.com /
Hermesky.com / Hermesqueens.com. I ordered a purse from them. Then found out
they are in CHINA. They said it would take 7-10days to come, it wound up taking
21business days to arrive.
When it arrived the COLOR WAS WRONG! Also on their
website under every purse they show all the accessories that come with it. NONE OF THE ACCESSORIES WERE WITH THE PURSE!
I could not call them because they are in China so I had to email them, they dont
get the emails until it is the middle of the night because they are on the
other side of the world. In the emails they admitted that they sent the wrong
color and that they didn't send the accessories. THEY WERE NOT GOING TO SEND THE CORRECT COLOR OR ACCESSORIES UNTIL I THREATENED TO CHARGE BACK WITH MY CREDIT CARD COMPANY!
They then told me to return the bag to them, which cost me $54, and that they
would reimburse me for the shipping costs. They said that once they received
the purse they would send me the correct color with the correct accessories and
refund my shipping cost.
When they received the purse they emailed me and said that they refunded the
amount for the purse and they were not going to send me the correct one or
refund me the amount for shipping.
I told them that I was going to write bad reviews because I didn't want other
customers to have to go through what I went through so they changed the name of
their website!!!
