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  • Report:  #1215669

Complaint Review: HERTZ CAR RENTAL ANN ARBOR MICHIGAN - ann arbor Michigan

Reported By:
Wjordan - ypsilanti, Michigan, ypsilanti
Submitted:
Updated:

HERTZ CAR RENTAL ANN ARBOR MICHIGAN
washtenaw ann arbor, 48198 Michigan, USA
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

This company in ann arbor michigan located on washtenaw ave is a rip off, was lied to aboht insurance  we had purchused .

Rented a car to go on a trip a semi lost the drive shaft and crashed into us ending our trip .went to locale hertz in ohio and refused another car for 6 hours  then to be told we didnt have insurance like we was lead to believe and was under the understanding that we had purchused the insurance ,our tripstarted at 9am our trip ended at 12pm 

3 hours after it started now hertz is trying to charge me $675 for a tow fee.



1 Updates & Rebuttals

Jim

Florida,
USA
"Under The Impression"?

#2Consumer Comment

Sat, March 14, 2015

Why do you need to be "under the impression" about anything regarding this transaction???  The terms and conditions are completely covered by the contract YOU signed!  Did you read it??

Without regard to that, there is the possibility the liability in this could be held by the trucking company or truck owner.  Do you know who that is?  Did it happen in front of you?  Unless you can provide that information then you are on the hook UNLESS you bought the insurance to cover it.

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