- Report: #25125
Complaint Review: H.H. Gregg - Terre Haute Indiana
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H.H. Gregg
South Highway 41 Terre Haute, Indiana, U.S.A.
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H.H. Gregg is a ripoff; worthless rebates are issued. Terre Haute, Indiana *EDitor's Comment
Purchased a 19" Envision computer monitor on 2-3-02. Received a rebate form for $50.00 & one for $20.00. After complaining via email to the mfg in June, I received the $50 rebate about a week later; it was dated a month prior? I'm sure that if I had not complained it would have never been mailed.
I have heard nothing about my $20 from either the mfg (Envision) or from H.H. Gregg; both have been contacted via email in both June & July. No response from either party. H.H. Gregg is still selling these units & advertising $70 rebates. Is anyone getting them?
Jerry
Sullivan, Indiana
I have heard nothing about my $20 from either the mfg (Envision) or from H.H. Gregg; both have been contacted via email in both June & July. No response from either party. H.H. Gregg is still selling these units & advertising $70 rebates. Is anyone getting them?
Jerry
Sullivan, Indiana
4 Updates & Rebuttals
Undisclosed
Indianapolis,Indiana,
We take care of our customers
#2UPDATE Employee
Thu, October 10, 2002
For the customer with the complaint listed above, we will be more than happy to assist you. We stand behind our products and our advertising. Please visit www.hhgregg.com and e-mail your concerns.
I did not notice in your message that you had attempted to contact HH Gregg and submit your complaint directly to us before posting your complaint. I did see a note about you e-mailing the manufacturer.
Might I suggest that you give our customer service a try before you bash us on the internet. Anyone with similar concerns may feel free to do the same. At least give us a chance. We will assist you in any way that we can.
Undisclosed
Indianapolis,Indiana,
We take care of our customers
#3UPDATE Employee
Thu, October 10, 2002
For the customer with the complaint listed above, we will be more than happy to assist you. We stand behind our products and our advertising. Please visit www.hhgregg.com and e-mail your concerns.
I did not notice in your message that you had attempted to contact HH Gregg and submit your complaint directly to us before posting your complaint. I did see a note about you e-mailing the manufacturer.
Might I suggest that you give our customer service a try before you bash us on the internet. Anyone with similar concerns may feel free to do the same. At least give us a chance. We will assist you in any way that we can.
Undisclosed
Indianapolis,Indiana,
We take care of our customers
#4UPDATE Employee
Thu, October 10, 2002
For the customer with the complaint listed above, we will be more than happy to assist you. We stand behind our products and our advertising. Please visit www.hhgregg.com and e-mail your concerns.
I did not notice in your message that you had attempted to contact HH Gregg and submit your complaint directly to us before posting your complaint. I did see a note about you e-mailing the manufacturer.
Might I suggest that you give our customer service a try before you bash us on the internet. Anyone with similar concerns may feel free to do the same. At least give us a chance. We will assist you in any way that we can.
Undisclosed
Indianapolis,Indiana,
We take care of our customers
#5UPDATE Employee
Thu, October 10, 2002
For the customer with the complaint listed above, we will be more than happy to assist you. We stand behind our products and our advertising. Please visit www.hhgregg.com and e-mail your concerns.
I did not notice in your message that you had attempted to contact HH Gregg and submit your complaint directly to us before posting your complaint. I did see a note about you e-mailing the manufacturer.
Might I suggest that you give our customer service a try before you bash us on the internet. Anyone with similar concerns may feel free to do the same. At least give us a chance. We will assist you in any way that we can.
