- Report: #46960
Complaint Review: Hickory Automall & Chrysler Corp. - Hickory North Carolina
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Hickory Automall & Chrysler Corp.
Highway 70 SW Hickory, 28602 North Carolina, U.S.A.
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Hickory Automall & Chrysler Corp rip-off Hickory North Carolina
1995 Sebring; Nothing But Problems Problems, Problems, and More Problems .....
Where do I begin? I bought my car in 1998 with 47,000 miles on it. For the first year and a half (until my extended warrenty expired) I didn't have any major problems. Since them my problems have ranged from minor things such as having to put on 7 sets of brakes to more expensive repairs such as transmission work, harmonic balancer replaced, etc.
In 2001 I received a recall notice in the mail stating a possible problem with the front ball joint. The problem was that it could break causing a wheel to fall off...and who knows what else. I scheduled an appt. with Hickory Automall Chrysler Plymouth Dodge to have the ball joint(s) inspected. When I picked up my car that afternoon I assumed everything was fine... Until Feb. 14th of this year (2003)--Valentines night. I was driving down the road when all of the sudden I lost control of my car. I couldn't get it to stop and it was jerking terribly. Once my car finally stopped, I got out to find that my wheel had broke loose. Lucky to be alive, I called a wrecked service to come pick up my car.
The next morning I called Hickory Automall and asked them about my recall (when & what was done). They gave me the date and said that everything was replaced that needed to be. (At this point I didn't tell them what had happened because Hickory Automall is a "little" hard to deal with and I wanted to have all my facts together before I went any further. I asked them if the ball joints are lifetime parts and they said yes---obviously they were wrong.
To make the story short, I called Chrysler's headquarters in Michigan and they pulled my car up on the computer, and Hickory Automall had reported that they inspected the ball joints, but nothing needed to be replaced. They told me to have my car towed (this was the 2nd tow bill I had to pay for) to any Chrysler dealership and they would take care of everything providing that is what happened.
So I had the car taken to another dealership, Sonny Hancock, about 15 miles away. (This is where I bought the car from and they have always been more than helpful in any situation). They are replacing everything at this point and I am so greatful for that, but I feel that Chrysler should offer some sort of compensation after all I have been through. After all I could have wrecked and hurt someone else or even been killed myself if I had been going down the interstate or even at a higher speed.
My advise: DON'T BUY A CHRYSLER--I'VE NEVER DEALT WITH ANY OTHER VEHICLE MADE BY CHRYSLER--AND AFTER THIS EXPERIENCE I DON'T WANT TO.
Jennifer
Hickory, North Carolina
U.S.A.
Where do I begin? I bought my car in 1998 with 47,000 miles on it. For the first year and a half (until my extended warrenty expired) I didn't have any major problems. Since them my problems have ranged from minor things such as having to put on 7 sets of brakes to more expensive repairs such as transmission work, harmonic balancer replaced, etc.
In 2001 I received a recall notice in the mail stating a possible problem with the front ball joint. The problem was that it could break causing a wheel to fall off...and who knows what else. I scheduled an appt. with Hickory Automall Chrysler Plymouth Dodge to have the ball joint(s) inspected. When I picked up my car that afternoon I assumed everything was fine... Until Feb. 14th of this year (2003)--Valentines night. I was driving down the road when all of the sudden I lost control of my car. I couldn't get it to stop and it was jerking terribly. Once my car finally stopped, I got out to find that my wheel had broke loose. Lucky to be alive, I called a wrecked service to come pick up my car.
The next morning I called Hickory Automall and asked them about my recall (when & what was done). They gave me the date and said that everything was replaced that needed to be. (At this point I didn't tell them what had happened because Hickory Automall is a "little" hard to deal with and I wanted to have all my facts together before I went any further. I asked them if the ball joints are lifetime parts and they said yes---obviously they were wrong.
To make the story short, I called Chrysler's headquarters in Michigan and they pulled my car up on the computer, and Hickory Automall had reported that they inspected the ball joints, but nothing needed to be replaced. They told me to have my car towed (this was the 2nd tow bill I had to pay for) to any Chrysler dealership and they would take care of everything providing that is what happened.
So I had the car taken to another dealership, Sonny Hancock, about 15 miles away. (This is where I bought the car from and they have always been more than helpful in any situation). They are replacing everything at this point and I am so greatful for that, but I feel that Chrysler should offer some sort of compensation after all I have been through. After all I could have wrecked and hurt someone else or even been killed myself if I had been going down the interstate or even at a higher speed.
My advise: DON'T BUY A CHRYSLER--I'VE NEVER DEALT WITH ANY OTHER VEHICLE MADE BY CHRYSLER--AND AFTER THIS EXPERIENCE I DON'T WANT TO.
Jennifer
Hickory, North Carolina
U.S.A.
1 Updates & Rebuttals
Lizz11
Frederick,Maryland,
U.S.A.
I also own a POS Dodge STRATUS
#2Consumer Comment
Tue, March 25, 2008
I can understand your frusteration with Chrysler Corp as I own a Dodge Stratus (similar car) to your Chrysler. I also have had transmission work and various other work done to it and Chrysler will not acknowledge that there is a defect in these vehicles. I will NEVER buy another Chrysler product again and advise anyone that I know not to do so either. No one can figure out what is wrong with my vehicle. It constantly goes into "Limp mode" despite having a rebuilt trans. You can read my full rip-off report by doing a Chrysler search.
