- Report: #662621
Complaint Review: HIT Web Design - Internet
Reported By:
BS -
Claremont, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
HIT Web Design
1460 Moon River Dr 84604-2482 Internet, United States of America
Phone:
(866)211-0743
Web:
www.hitwebdesign.com
Categories:
Business Rating:
(0)
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HIT Web Design Heritage Web Solutions, Consumer Ripoff - Do not Use! Understates Total Costs, Not Comptent! Internet
Company only sells, and does perform or provide customer service. I clearly defined by ECommerce store requirements, timing, and support needs during the original call and I was told that all could be met and was given a cost. The company proved itself to not be competent in providing the services (delays in assigning a web designer, turnover in the assigned designer, and poor quality and slow service), and then assessed additional charges for program features that should have been included in the original package - example, State Sales Tax module was "extra" even though I purchased the "E Commerce" store package, in addition to a web site design.
This is a bogus, incompetent company and a consumer rippoff. DO NOT USE.
After trying to work with them for several months (I was way too patient) and they could not deliver, I requested a refund, which they refused.
