- Report: #1258703
Complaint Review: Holiday Inn - Aurora Illinois
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Author Not Confirmed
Why?
Holiday Inn
Aurora, Illinois, USA
Phone:
630-806-7400
Web:
http://www.holidayinn.com/aurorail
Categories:
Business Rating:
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Holiday Inn North Aurora, IL Holliday Inn Aurora North-Naperville Hotel Contractor Damages Car - Hotel and Contractor Refuse to Pay Aurora Illinois
My wife and I stayed here for 4 days back in July. My car sustained damage from the mowing company hired by the hotel. The hotel manager asked me to get a quote, which I did, and took most of my Saturday morning to do. Repeated calls and even a certified letter to the parent company have been ignored for less than $100 in damages. A post in Yelp was answered by IHG – the parent of Holiday Inn. After they tried several times to convince the hotel to respond to my problem, they gave up and told me that they cannot compel this hotel to act. Doesn’t say much for Holiday Inn corporate. My advice is to stay at the Hampton Inn up the street. You will get a free breakfast and probably not have your car damaged in the parking lot.
