- Report: #449239
Complaint Review: Holiday Systems International - Grupo Mayan - Las Vegas Nevada
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Holiday Systems International - Grupo Mayan
www.holidaysystems.com Las Vegas, Nevada, U.S.A.
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Holiday Systems International - Grupo Mayan Time Share rip-off. Las Vegas Nevada
We had the same experience as Mary reported, but from the Cabo San Lucas location. We have tried disputing through our credit card, but with no luck. We also attempted to use our $399 voucher for a cruise for two. The rate quoted for the cruise including the 'taxes and port charges' was nearly $800 - double what the certificate advertised. In addition, HSI tacks on an additional $119 per person 'port charges' over and above what Carnival charges. I was able to book the exact same cruise through the Carnival website directly for less than what I was quoted using my 'discount certificate'.
We also attempted on several occasions to book rooms through HSI. The response to every request was 'not available'. We tried different resorts, in the Caribbean and also ski resorts, and were requesting off-peak dates and nothing was available.
I am in the process of contacting an attorney to file a claim to get back our $2,200.00 we paid for this.
Chris
Birmingham, Alabama
U.S.A.
We also attempted on several occasions to book rooms through HSI. The response to every request was 'not available'. We tried different resorts, in the Caribbean and also ski resorts, and were requesting off-peak dates and nothing was available.
I am in the process of contacting an attorney to file a claim to get back our $2,200.00 we paid for this.
Chris
Birmingham, Alabama
U.S.A.
2 Updates & Rebuttals
Brad304
San Diego,California,
Mayan Palace Timeshare Scam
#2General Comment
Sat, June 22, 2013
Mayan Palace timeshare sales tactics are hardcore and they will tell you anything you want to hear to get you into the contract and keep you in contract with them. Most of the scams being committed by the Sales representative at Mayan Palace is that they don’t let their buyers know they have a 5 days cooling period if they wish to cancel; instead, they repeatedly tell they buyers once the contract is being sign there is no cancellation period. Stay away from this resort!!
Chris
Helena,Alabama,
U.S.A.
Holiday Systems International/Grupo Mayan UPDATE
#3Author of original report
Wed, May 13, 2009
Please disregard earlier report #449239. We have gotten with Grupo Mayan and this matter has been satisfactorily resolved.
