- Report: #691211
Complaint Review: Holiday Systems International - Las Vegas Nevada
Reported By:
Bill -
Chander, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Holiday Systems International
7690 W Cheyenne Ave. Suite 200 Las Vegas, 89129 Nevada, United States of America
Phone:
702-254-3100
Web:
www.holidaysystems.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Holiday Systems International HSI got us, don't let them get you! Las Vegas, Nevada
When it sounds to good to be true you can count on that with HSI! I am a Vietnam Disabled Veteran (90%) and my wife is retired and had a minor stroke a couple of years ago. All we can and want to do is enjoy the few years we have left.
We joined HSI in 2006 thinking we were adding to our existing Timeshare portfolio. Little did we know how wrong we were. At first all seemed well with the great site in Mexico and all that they said happens and all that is (was) to come. The only thing that ever came of our membership was many failed attempts to use most oftheir false misleading promises.
We banked two quality weeks (red seasons, 4 and 5 star resorts) of time share and after more than two dozen attempts to try and use the weeks we are about to lose one on21FEB211 and the other on 04JUL2011. We finally decided to book when HSIhadopenings where we could afford to get to.There was nothing we could use for the one expiring and the other is a real example of a company that only cares about getting more from the suckers they have their hooks in!
We gave a Wyndham red week at a hard to get into site (Dolphins Cove) in Anaheim, CA including the 4th of July. All we wanted was an equal site atWyndham in Oceanside, CA. They not only wanted their $65.00 (a very good exchange rate) but an additional $100.00 UPGRADE fee! On top of thatour $99.00 annual dues (not yet expired) must be paid to be able to book the site. The manager (Alex) said he would give us one year of annual dues free if we took advantage of their offer. All I asked for was to allow the time share we were about to lose be extended to the end of 2011 so that my wife and I might be able to book a site on the Big Island where it seems they do have space later in the year. The answer to this simple thing (done by RCI all the time) was they could not. But he still wanted to give us their offer. I said no, it was time to let this all go.
After well over $2,000.00 we were able to spend one week in the resort in Mexico (when they had time, not really when we wanted to) and nothing else. The "Pay our timeshare week" never happened after many failed attempts. The best Cruise and airfare deals (though at time were reasonable) were not any better than what we could (and did) on our own. The exchange nightmare is stated above.
We sure hope and pray consumers will wise up to this kind of false business actions. If there is some way for anyone to contact me I will be more than happy to show all the documented things stated in this complaint.
As always, buyer beware!!
God Bless,
5 Updates & Rebuttals
Bill
Chander,Arizona,
HSI still great to work with
#2Author of original report
Fri, August 29, 2014
As far as we are concerned HSI is still doing a great job. We bank pretty much all of our weeks from our other time shares with HSI. Their exchange work is absolutly fantastic. They are less expensive than all the others and work faster than any of them.
They booked a Stormy Point three bedroom cottage in Branson, MO for us to stay in over July Fourth. Now that may not seem like a big deal to most timeshare people but the fact is Summerwinds Resorts could not get us in there at that time. Why such a big deal? We are owners at a Summerwinds Resort (David Walleys) and they did not have any units that even their own owners could get but HSI did.
I have become a real beliver of what Neil from HSI said to me back in 2011. He said "we really do care and all I ask is give us a chance to show it." We did, we believe they care and we will continue with them as long as they want us.
God Bless
Edwin
Orlando,Florida,
HSI On the Clock!!
#3Consumer Comment
Thu, August 28, 2014
Hello Bill, I am also a Retired Vet 100% Disabled; a consumer, and have been an HSI Member (as well as many others) for a long time! I have used HSI in the past for Cash Exchange and had not had problems until last year. I just read your complaint, and I am about to try the cash exchange again. Based on what you were told by the HSI Owner, this time I will keep a closer eye on the process and what happend. I will be posting my HSI Cash Exchange, experience here soon!
--Edwin Martinez
Bill
Chander,Arizona,
Joe & Cara Manchel still have not settled our law suit
#4Author of original report
Thu, April 10, 2014
Just wanted to update that Joe Manchel, Cara Manchel, AmazingSignPrices.com, Manchel Wholesale Sign and Joe/The Channel Letter Guy have yet to pay anything on the judgment granted to Resurrection Street Ministry on 12/18/2012. They still owe the Ministry $2,500.00 plus court costs of $71.00, collection fees due directly to the collection company and interest to this date (April 8, 2014. Any information on any assets these people may have can be forwarded to G & C Judgment Recovery, Inc, P.O. Box 2946, Tuscaloosa, AL 35403. Thanks to all who do not do business with these people.
Report Attachments
Bill
Chander,Arizona,
USA
They really are still doing great!
#5Author of original report
Sat, September 22, 2012
Since I filed the complaint and then they repaired they hurt business relationship I want to share that they are stiil doing what they said they would do. They have taken well care of my wife and I. Even though we said to put us back in the system, they continue to take care of us as though we were the highest rated VIP in their system. I would (and we are) do business with HSI for all your travel needs.
Bill
Chander,Arizona,
USA
Give HSI another chance
#6Author of original report
Sun, February 27, 2011
I am the author of the frustration report about my experience with HSI. To my surprise the founder called me and spent more than 15 minutes apoligizing and asking for a chance to redeem what had happened to my wife and I through our membership. They made extrodinary concessions regarding our banked weeks by giving us forever to redeem them.
I was shocked by that and then on top they gave us VIP status. I really feel they have given us very good reason to say, Try HSI, as they say they are going to do what the company was founded for. That is to be of good service to their members.
Go in Peace,
