found unauthorized and unrecognizable charge on my online statement.
There was a no answer phone number associated with the charge. I called the company and only could get an answer after i acted like i wanted to sign up, I asked to speak to a manger, then i was put on hold for over 15 min.
Someone with a heavy accent came back on the line, When I asked their name they paused and gave me a very American sounding name"Abby", I asked her to repeat it, she said,"Abby" in a different accent, I then asked her to spell it , she said, "A-B-B-Y" so I repeated her spelling back to her, she then said, "NO-"A-B-B-E-Y". So this sounded strange, I asked for a last name or employee number, she said," no just Abbey" at this point I demanded some other type of indentification as it sounded so "made up" so then states that her last name is Robinson in a heavy accent, I said spell it, she then spells out R-O-B-I-N-S. Wow!
So then I ask her about this charge if it came from them, she states yes because I
went over the trial period. I asked," how long was the company trial period?" She said," one Month" I told her I had signed up only 2 days ago and had not even used it. She said "well, we billed you for the first month and we will not refund any of it"
I then asked for a manager, I was put back on hold, the manager came on with the same kind of accent and basically told me the same thing, He also was hesitant to give me a full name and then gave me"Brandon Rose" I asked where he was from, he declined... I pleaded but to no avail.
Fast Blog Income
Leadgate,#2UPDATE Employee
Wed, December 02, 2009
Fast Blog Income would like to take an opportunity to clarify our program offering. Interest in this program is large and it has come to our attention that some people were not able to contact our office due to the high call volume Fast Blost Income was experiencing. We have taken steps to alleviate this issue by adding additional staff and increasing our telephone bandwidth, which is cutting telephone hold times considerably. We are confident that in the future all customers will not experience a delay attempting to contact our offices. Any unsatisfied customer can contact our office at 877-204-7404 to speak with a Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to [email protected]
The Fast Blog Income Program is designed to educate and train the customer on how to understand and develop an internet blog site. With the blog site the customer can create their own personal blogging site to promote products and services and learn how to generate traffic to their blog site, all by working with Google to generate income.
Upon signing up for the program the Terms of the program are noted several times. On the initial signup page the cost of getting involved with the program are noted on the page. Also noted is the fact that this program is provided to everyone with a standard (3) three Day FREE trial. This 3 Day Free Trial is noted on the signup page and in the terms and conditions at the bottom of the page, along with an Earnings Disclaimer for the program.
To signup for the program, customers are charged a $2.97 processing fee. For the processing fee, the participants receive The Money Making Kit, access to online tutorials, and Unlimited Customer Support. After the 3 day free trial ends, the customer is subject to a monthly charge of $74.97 in order to continue the service. All these costs are clearly noted in the Terms and Disclosures on the page. The terms on the page are as follows: By submitting this form, I am ordering this product's trial membership for $2.97 for the processing fee. Unless cancelled, I will be charged $74.97 upon completion of the 3 day trial period. The charge will reoccur monthly at a total of $74.97 until cancelled. I have read and agree to the Terms and Conditions / Privacy Policy. To cancel call (877) 453 5682 or email [email protected].
In addition, at the bottom of the initial signup page there is a link to the full program Terms.
Then on the second page in the signup process, the initial cost of $2.97 is again clearly noted on the page, with the terms below it. Once the customer enters their personal information to signup they MUST click to agree to the Terms before their account can be established. There is a check box that must be toggled to YES which reads, Yes, I want the Google Startup Kit and agree to the terms. In fact, EVERY customer that signs up for the program, MUST click in the required box to Agree with the terms. There can be no question as to what the program costs are.
Immediately after the signup process is completed, the customer receives confirmation emails for their various purchases. These Confirmation Emails again contain the initial program costs and the monthly charge requirement, the descriptor for the billing charge and the terms for the account maintenance.
During the sign up process, there are completely separate and additional services that can be added to the program. These programs are elective and are not require to participate -->
Fast Blog Income would like to take an opportunity to clarify our program offering. Interest in this program is large and it has come to our attention that some people were not able to contact our office due to the high call volume Fast Blost Income was experiencing. We have taken steps to alleviate this issue by adding additional staff and increasing our telephone bandwidth, which is cutting telephone hold times considerably. We are confident that in the future all customers will not experience a delay attempting to contact our offices. Any unsatisfied customer can contact our office at 877-204-7404 to speak with a Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to [email protected]
The Fast Blog Income Program is designed to educate and train the customer on how to understand and develop an internet blog site. With the blog site the customer can create their own personal blogging site to promote products and services and learn how to generate traffic to their blog site, all by working with Google to generate income.
Upon signing up for the program the Terms of the program are noted several times. On the initial signup page the cost of getting involved with the program are noted on the page. Also noted is the fact that this program is provided to everyone with a standard (3) three Day FREE trial. This 3 Day Free Trial is noted on the signup page and in the terms and conditions at the bottom of the page, along with an Earnings Disclaimer for the program.
To signup for the program, customers are charged a $2.97 processing fee. For the processing fee, the participants receive The Money Making Kit, access to online tutorials, and Unlimited Customer Support. After the 3 day free trial ends, the customer is subject to a monthly charge of $74.97 in order to continue the service. All these costs are clearly noted in the Terms and Disclosures on the page. The terms on the page are as follows: By submitting this form, I am ordering this product's trial membership for $2.97 for the processing fee. Unless cancelled, I will be charged $74.97 upon completion of the 3 day trial period. The charge will reoccur monthly at a total of $74.97 until cancelled. I have read and agree to the Terms and Conditions / Privacy Policy. To cancel call (877) 453 5682 or email [email protected].
In addition, at the bottom of the initial signup page there is a link to the full program Terms.
Then on the second page in the signup process, the initial cost of $2.97 is again clearly noted on the page, with the terms below it. Once the customer enters their personal information to signup they MUST click to agree to the Terms before their account can be established. There is a check box that must be toggled to YES which reads, Yes, I want the Google Startup Kit and agree to the terms. In fact, EVERY customer that signs up for the program, MUST click in the required box to Agree with the terms. There can be no question as to what the program costs are.
Immediately after the signup process is completed, the customer receives confirmation emails for their various purchases. These Confirmation Emails again contain the initial program costs and the monthly charge requirement, the descriptor for the billing charge and the terms for the account maintenance.
During the sign up process, there are completely separate and additional services that can be added to the program. These programs are elective and are not require to participate