- Report: #241752
Complaint Review: Home Depot - North Hollywood California
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Author Confirmed
Why?
Home Depot
115000 Sherman Way North Hollywood, 91605 California, U.S.A.
Phone:
818-764-9600
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Home Depot a dangerous, dishonest store to shop, ripoff in North Hollywood California
I bought a set of solar powered outdoor lights from this Home Depot. Usually I am reluctant to go to this particular store as I have been robbed there beore, had my car broken into twice and they have dozens of vagrant migrant workers lurking in the parking lot. Against my better judgement I bought the item.
I gave my receipt to the door checker who checks to see if you've stolen anything. She did not give my receipt back. When I got home, I opened the box of lights only to discover that these lights had already been sold once before and and already returned.
Uncertain if all the parts were in the box, I decided to return the item. I paid $99.99 for this item plus tax. Arriving at the store I was told they would ony give me $79.99 for the item on a gift card, although I had bought the item only 45 minutes before.
I explained the reason I didn't have a receipt. This made absolutely no difference to the person at the counter. I asked for the manager and he refused to do anything about it.
So now I will file a lawsuit in small claims court for as much as the law will allow. Most companies give you a receipt or the product is free. It is the most common store rule I have ever encountered. Don't expect the same good treatment you get at McDonalds at Home Depot.
It is a dangerous place to shop. I have had thousands of dollars of tools stolen from my vehicle at Home Depot on more than one occasion. If you're looking for a good, honest hardware store to shop where you don't have to worry about being ripped off, robbed or assulted by vagrant migrant workers, -stick to (((competitor's name redacted))).
Mary
North Hollywood, California
U.S.A.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
I gave my receipt to the door checker who checks to see if you've stolen anything. She did not give my receipt back. When I got home, I opened the box of lights only to discover that these lights had already been sold once before and and already returned.
Uncertain if all the parts were in the box, I decided to return the item. I paid $99.99 for this item plus tax. Arriving at the store I was told they would ony give me $79.99 for the item on a gift card, although I had bought the item only 45 minutes before.
I explained the reason I didn't have a receipt. This made absolutely no difference to the person at the counter. I asked for the manager and he refused to do anything about it.
So now I will file a lawsuit in small claims court for as much as the law will allow. Most companies give you a receipt or the product is free. It is the most common store rule I have ever encountered. Don't expect the same good treatment you get at McDonalds at Home Depot.
It is a dangerous place to shop. I have had thousands of dollars of tools stolen from my vehicle at Home Depot on more than one occasion. If you're looking for a good, honest hardware store to shop where you don't have to worry about being ripped off, robbed or assulted by vagrant migrant workers, -stick to (((competitor's name redacted))).
Mary
North Hollywood, California
U.S.A.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
