- Report: #1270112
Complaint Review: Home First Agency - MARVILLE Tennessee
Reported By:
SC HOME OWNER -
chester, South Carolina, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Home First Agency
PO BOX 9770 MARVILLE, 37802 Tennessee, USA
Phone:
800-804-9389
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Home First Agency American Bankers Insurance Company of Florida THE WORST TWO FACE CROOKS IN THE INSURANCE FIELD!!!!!!!!!!!!!!!!!!!!!!!!! MARVILLE Tennessee
This is the worst company there is for homeowners insurance ! I have a 2010 mobilehome built by Clayton Homes that has been nothing but problems. This will need a different report on it's own! To be short DON'T BUY A CLAYTON MOBILEHOME!!! I would be better off living in a TENT!! The same company owns Clayton Homes, Home First Agency, and Vanderbilt Morgage. The main problems i'm having at THIS time is several roof leaks. I call the Agency and reported claim and they sent out a adjuster. He said roof and ceiling will need replaced .
HE took pics and wrote up claim. Several weeks pass and finally got a call from a Ginger Keller said unfortunately damadge are not covered do to NORMAL WARE! How does a roof not get covered because of THIS!!! I RESEARCHED AND FOUND THAT THE BBB HAS HAD SEVERAL CLAIMS FOR THIS BS !!! I wished i had did my homework before buying this! Now i filed my own claim with the BBB and waiting IN LINE for a response from HOMEFIRST AGENCY. In the mean time my roof has developed more leaks in turn more ceiling damadge.
They are real nice when selling the home, insuring the home, and finance the home. ONE STOP SHOP! OR RIP OFF! Let you need to file a claim and you are treated like DIRT! ALL I WISH FOR IS THE COMPANY STEP UP TO THE PLATE AND TAKE CARE OF THERE MISTAKES. My next step is calling the local TV station and letting them do a story on it. They feed off this kind of stuff! ALSO A ATTORNEY. I JUST HOPE IT DON'T COME DOWN TO THIS! I will keep in touch to let you know if company does right by me!
2 Updates & Rebuttals
Ryan
Petersburg,Virginia,
United States
The Worst customer service
#2Consumer Comment
Wed, April 15, 2020
I dealt with Vanderbilt for 7yrs.. they did nothing to help my family keep our home. By the grace of GOD I was able to sell the home for more than what it was worth not financed.. And they still have bull%%%t on my credit report. Just ridiculous
HOMEFIRST AGENCY, CLAYTON HOMES, AND VANDERBILT MORTGAGE ARE THE WORST SCUM ON THE PLANET!
#3Author of original report
Wed, December 02, 2015
PLEASE SAVE YOURSELF FROM THESE PEOPLE! BUY ANY HOME BUT A CLAYTON !! THERE ARE JUNK AND WILL NOT STAND BEHIND THERE PRODUCTS! A PAINTED CARDBOARD BOX IS ALL IT IS! A TENT WOULD BE MUCH BETTER!! DON'T TAKE MY WORD ,DO MORE RESEARCH ON HERE AND BBB SITE! THEY WILL HOOK YOU WITH THE HOME, THEN FINANCE IT [ VANDERBILT] . FINALLY INSURE IT [ HOMEFIRST AGENCY] ALL ARE OWNED BY THE SAME! CROOKS!
