- Report: #1434167
Complaint Review: HomeAdvisor - Golden Colorado
Reported By:
Joseph -
Buffalo, New York, United States
Submitted:
Updated:
-
Author Confirmed
Why?
HomeAdvisor
14023 Denver West Parkway, Building 64 Golden, 80401 Colorado, United States
Phone:
877-947-3639
Web:
14023 Denver West Parkway, Building 64
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
HomeAdvisor ,homeadvisor.com/ HomeAdvisor operates by selling leads to businesses like mine in exchange for monthly compensation. Golden Colorado
I have been a member for a few years now and have noticed in the past 3 months that the leads I have been getting have been unreliable. Everyone I have called within this time has not answered or has stated they are not interested. I contacted them a month or two ago regarding their leads and the advice they gave me was to contact the customer as soon as possible, as you will get the best outcome by doing so. Even contacting the leads they provided within the same day, the same problem has been occurring. They are now billing me for a service they did not provide. These so-called leads they provide are not leads at all. They have you submit your account number and they automatically withdraw the fees from your account, no matter what the quality of the leads are. They are billing me when I did not get to see one customer.
1 Updates & Rebuttals
HASupport
Golden,Colorado,
United States
Lead Concerns
#2UPDATE Employee
Wed, May 30, 2018
Hello, We're sorry to hear you've had some trouble connecting with leads, we do our best to provide you opportunities to help you sell your business. We are always happy to address any lead concerns and discuss strategies to help you see the most success with our service. Please call Customer Care at 877-947-3639 or send your contact info to emailus(at)homeadvisor.com so we can locate your account and reach out. -HASupport
