- Report: #768388
Complaint Review: Homeland Housewares - Internet Internet
Reported By:
Mayjee -
Rochester, Minnesota, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Homeland Housewares
Internet, Internet, United States of America
Phone:
866-446-6352
Web:
homelandhousewares.com
Categories:
Business Rating:
(0)
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Homeland Housewares Magic Bullet Poor Construction Internet, Internet
I have had my my Magic Bullet for a few years now, and as long as I don't try to blend anything too aggressively, it works fine. I usually only use it for grinding coffee, and making smoothies or malts.
Last week a little piece crumbled to dust. It's a simple plastic piece that you slide on a nut, and is were you connect the container of food to the motor. Without that piece, the unit is inoperable.
I called their customer service department today to order a new plastic piece. I was ACTALLY told that, "Yes, we know those go bad. We don't sell just those pieces....we want you to buy a new motor instead". Seriously?!?!?!
There are new knock-off's out there. Do some research and check on ordering replacement parts - before you make your actual purchase.
Last week a little piece crumbled to dust. It's a simple plastic piece that you slide on a nut, and is were you connect the container of food to the motor. Without that piece, the unit is inoperable.
I called their customer service department today to order a new plastic piece. I was ACTALLY told that, "Yes, we know those go bad. We don't sell just those pieces....we want you to buy a new motor instead". Seriously?!?!?!
There are new knock-off's out there. Do some research and check on ordering replacement parts - before you make your actual purchase.
