- Report: #7721
Complaint Review: HOMEQ Servicing Corp. - Sacramento California
-
Author Not Confirmed
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HOMEQ Servicing Corp.
4837 Watt Ave., Suite 200 Sacramento, 95853 California, U.S.A.
Phone:
1-877-518-2931
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HOMEQ Servicing Corp. Ripoff on Home Mortgage Payoff Amout -harassment, money sharks
On July 20,2001 my husband and I were trying to buy my sister's home, that the Money Store held the title,the interest amount had gotten so high that the monthly payment for her was over $2000.00 just to keep from forclosing on her home. She missed a payment.
My sister had explained to Mr. Robert Brigman, supervisior with the money store, that she was unable to pay and that she was selling the home to us. This company was calling her night and day, sometimes 4 times a day, harrassing, wanting to know when were we going to purchase so they could get their money.
When this man learnt our name, he started harrassing us at our home the same way, he searched our phone number down. We had the title company to contact him, which he took his time to get the paperwork for payoff to them, which added more interest. The amount borrowed was $20,886.39, but by the time we were to close, the payoff had jumped to over $26,000.00.
I have a copy of the Quoted amount of the payoff good through the month of October, and it states it in writing. We closed on October 29, 2001, At the time we signed the papers at the title company(Commonwealth Title Co. in Ft.Worth) Sara Bickel called me at home and stated that Mr. Robert Brigman wanted another thousand dollars, no explaination, or no closing!
I have called numerous times and left messages for him to return my call, he refuses and never in. The are legal money sharks, and should be stopped!! I want my $1000.00 back, he had no write to do this and I believe he might have pocketed my money or he would have called me back.
My sister had explained to Mr. Robert Brigman, supervisior with the money store, that she was unable to pay and that she was selling the home to us. This company was calling her night and day, sometimes 4 times a day, harrassing, wanting to know when were we going to purchase so they could get their money.
When this man learnt our name, he started harrassing us at our home the same way, he searched our phone number down. We had the title company to contact him, which he took his time to get the paperwork for payoff to them, which added more interest. The amount borrowed was $20,886.39, but by the time we were to close, the payoff had jumped to over $26,000.00.
I have a copy of the Quoted amount of the payoff good through the month of October, and it states it in writing. We closed on October 29, 2001, At the time we signed the papers at the title company(Commonwealth Title Co. in Ft.Worth) Sara Bickel called me at home and stated that Mr. Robert Brigman wanted another thousand dollars, no explaination, or no closing!
I have called numerous times and left messages for him to return my call, he refuses and never in. The are legal money sharks, and should be stopped!! I want my $1000.00 back, he had no write to do this and I believe he might have pocketed my money or he would have called me back.
5 Updates & Rebuttals
John
Marysville,California,
What if your interest poor?
#2Consumer Comment
Sun, September 22, 2002
I am glad that you have not had any problems with getting a payoff. I am still waiting for the fax myself. So was given the payoff over the phone and told by Joy to mail in the payment coupon and the amount of the payoff is$21,545.93. This was a loan for $20,000.00 three years going on four years. I made payments three months in advance and now am interest poor. Finally fed up with balance never going down after so many years and got the money together to pay these people off. Even Cindy and Connie could not explain what HOMEQ was doing. But, Joy said all I can tell you is to send in $21,545.93 so that I can get out of the net that I am in. Really who reads twenty pages of legal stuff when the saleshark states this is nothing just sign here etc. I am 56 years old and I come from a trusting world. Just to bad that there are rip off corporations and there days are numbered as you well can see by the nighty news.
Jason
Mooresville,North Carolina,
Read and Ask Questions
#3Consumer Comment
Thu, May 02, 2002
While I do not work for HomEq, I am a Loan Officer and am familiar with the company. First off, when you are signing loan documents, it is extremely important to pay attention to the "Note" and the "Truth In Lending" disclosures. These 2 documents help out a lot sense they outline what type of loan you are getting. If you have a "Note" that say "Adjustable Rate Note"... it's probably adjustable. As far as the payoff situation, Lenders must provide payoffs within 72 working hours. I've called HomEq myself and have never had problems getting payoffs. As for the company calling to collect their payments... what do you expect when you're not making them? When you don't make payments, they roll over to the next month. This is why you see a balance of X and receive a payoff for a higher amount... not to mention that your payments are in arrears... meaning your Feb. payment is for Jan.'s interest. Example: If your interest payment for the month is $300 and your interest per day (per diem) is $25... then if your loan "funds on the 15th of Feb, this means you owe your balance, + $300 (if you haven't made your payment yet), + $375 (interest for the month you closed in $25 x 15). Hope this helps.
Monica
Charlotte,North Carolina,
Read your contracts!!!
#4Consumer Comment
Tue, February 12, 2002
People can sit here and badger a company. Sure, some sound like credible evidence concerning questionable glitches in the Homeq system. However, you sign a loan contract BEFORE a loan is given to you. If I was borrowing a large sum of money, I sure would pick through that contract with a fine touth comb. When you take out a loan, you usually are on a payment plan for "x" number of years. Any loan company has to make money on these loans somehow, thats why when you call to get a payoff your balance goes up slightly because they are adding in interests. Plus, if they give you a payoff date, you better pay before it expires or you'll have to pay for another one.
#50
Thu, November 22, 2001
I will file a suit against them
#60
Thu, November 22, 2001
This email is a rebuttal to RipOff #7721.
It was sent by Georgia M. Kirkland at [email protected].
HOMEQ Servicing Corp. Ripoff on Home Mortgage Payoff Amout -harassment, money sharks (#7721)
They filed the following rebuttal to the above Rip-Off Report:
Their email: [email protected]
Their name: Georgia M. Kirkland
Their relationship to the company: Owner
Rebuttal:
I am not 4 month behind I havebeen sending my payments in . If they try to sell my home I will file a suit against them. They are trying to make me sign an agreement to pay them $5382.92. to stop foreclouser sale. They are trying to sell my home 12-20-2001. There are other things that they are trying to do.
