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  • Report:  #1121459

Complaint Review: homes.com - Select State/Province

Reported By:
Adrian - Gettysburg, Pennsylvania,
Submitted:
Updated:

homes.com
Select State/Province, USA
Phone:
8778531698
Web:
www.homes.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Kristy Bennett from Homes.com solicited me over the phone with grand ideas of how many leads I would be getting on ALL Adams County Listings. I was supposed to have 3000 clicks per month on all listings not just my own.I was lead to believe that I would get a minimum of 3 leads on all kinds of listings for my purchasing 3000 hits/month.  I was guaranteed at least 3 leads.  What they do not tell you is that all the leads  that you are promised are only for your own listings. which, in my case I have no problem getting.  All of my listings go out to numerous sites, including theirs and our own company site.  

I did not need to pay 197 dollars per month to get leads on my own listings.  In addition, the only leads I got on my listings were actually on the two I had that were listed both for sale and rent.  All the leads were for the rentals--not one buyer lead on any listing whatsoever!   I feel I was misled insofar as I did not get 3 quality leads per month on anything other than my rental listings. When I cancelled they, of course, told me I would have toendure for 1 additional month, yet 3 weeks into this final month I have received ZERO referrals from them, yet they have refused to refund my final month's money or even return my emails or calls. 



1 Updates & Rebuttals

Kristy Bennett

San Diego,
California,
Adrianne Johnson is Lying About Homes.com

#2REBUTTAL Owner of company

Thu, March 13, 2014

My name is Kristy Bennett and I've been a sales rep at a wonderful company called Homes.com.  This real estate agent is lying, saying I lied about what I sold her.  I tried to get her to get the Buyer Connect program, that gives you guaranteed leads off the free listings.  That program yields 5 leads a month.  She did not want to do that, she wanted to buy the Local Ads instead, against my advice, since the Local Ads aren't guaranteed.  They are sold in guaranteed # of views, which she bought 3,000 a month, but there's no gurantee anyone will call off the ads.  I never told her she would get views on other agent's listings.  I fully explained the program, so for her to say I misrepresented is a complete lie.  I have 100's of satisfied customers.  If a real estate agent isn't any good, they like to blame the program.

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