- Report: #443922
Complaint Review: HomeWork Owner Mark Shields - Jacskonville Florida
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HomeWork Owner Mark Shields
6631 Wellington Jacskonville, 32216 Florida, U.S.A.
Phone:
904-703-1866
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HomeWork, Owner Mark Shields DO YOUR HOMEWORK, BEFORE YOUR HIRE MARK SHIELDS OF HOMEWORK INC Jacksonville Florida
Bottom Line Up Front: I contracted Mark Shields owner of Homework to do a custom installation of a barn door in my theatre room. First red flag, played off his own day to do the qoute.
Then upon installation, he collected his check, and did not leave an invoice.
Then about 1 week after installation, his barn door installation fell apart due to poor qaulity installation. And after 3 straight weeks of scheduling appointments with Mark to come fix the problem, he kept coming up with execuses.
So I have to hire another company to fix the substandard installation by Homework Inc. Next step is to file against the DBPR in Florida
Heres actual emails back and fourth:
On Tue, Apr 14, 2009 at 7:44 PM, mark shields wrote:
Kelly, I wish I didn't have to tell you I can't make it at 10 tomorrow. I have to meet the contractor at my other job. however I do believe I can get to you in the afternoon. probably around 5pm. very sorry for the delay.
Mark 703 1866
On Fri, Apr 10, 2009 at 5:14 PM, mark shields wrote:
10 am
On Thu, Apr 9, 2009 at 10:05 PM, Kelly Fromm wrote:
wed is fine what time?
On Thu, Apr 9, 2009 at 9:55 PM, mark shields wrote: yes I should have used toggle bolts , but I had no idea that picture was that heavy. those anchors are rated to carry 50 lbs ea. I used 5 they should have held. I didn't have any toggles . but that's no excuse. I'll fix it of course . thanks for your understanding . I'm already doubled up every day until wed. will that work? If not I will have to come out this Friday night .
On Thu, Apr 9, 2009 at 10:05 AM, Kelly Fromm wrote:
Mark
The issue with the BARN DOOR is you DIDNT use TOGGLE BOLTS, you just used drywall anchors.
This is a simple fix, but I aspect you to FIX it.
Also, it will required you to bring 4 - 5 pieces of 2 X 2 squares of plywood, to put up in the sofit itself. I will have someone here when you do that to assist.
What day will you be commiing.
Out
Jaxconsumer
St Johns, Florida
U.S.A.
Then upon installation, he collected his check, and did not leave an invoice.
Then about 1 week after installation, his barn door installation fell apart due to poor qaulity installation. And after 3 straight weeks of scheduling appointments with Mark to come fix the problem, he kept coming up with execuses.
So I have to hire another company to fix the substandard installation by Homework Inc. Next step is to file against the DBPR in Florida
Heres actual emails back and fourth:
On Tue, Apr 14, 2009 at 7:44 PM, mark shields wrote:
Kelly, I wish I didn't have to tell you I can't make it at 10 tomorrow. I have to meet the contractor at my other job. however I do believe I can get to you in the afternoon. probably around 5pm. very sorry for the delay.
Mark 703 1866
On Fri, Apr 10, 2009 at 5:14 PM, mark shields wrote:
10 am
On Thu, Apr 9, 2009 at 10:05 PM, Kelly Fromm wrote:
wed is fine what time?
On Thu, Apr 9, 2009 at 9:55 PM, mark shields wrote: yes I should have used toggle bolts , but I had no idea that picture was that heavy. those anchors are rated to carry 50 lbs ea. I used 5 they should have held. I didn't have any toggles . but that's no excuse. I'll fix it of course . thanks for your understanding . I'm already doubled up every day until wed. will that work? If not I will have to come out this Friday night .
On Thu, Apr 9, 2009 at 10:05 AM, Kelly Fromm wrote:
Mark
The issue with the BARN DOOR is you DIDNT use TOGGLE BOLTS, you just used drywall anchors.
This is a simple fix, but I aspect you to FIX it.
Also, it will required you to bring 4 - 5 pieces of 2 X 2 squares of plywood, to put up in the sofit itself. I will have someone here when you do that to assist.
What day will you be commiing.
Out
Jaxconsumer
St Johns, Florida
U.S.A.
2 Updates & Rebuttals
Mark
jacksonville,Florida,
United States of America
it rains on the unjust as well as the just
#2REBUTTAL Owner of company
Fri, January 20, 2012
I am Mark Shields , been in business my whole life and I do my best to resolve any issue that might come up , but I chose not to return to Kelly's house and I'm comfortable with that decesion. It wasen't til after the door was built and hung that he selected a giant movie theater picture that weighed more than the anchors could support.
Mark Shields
Jaxconsumer
St Johns,Florida,
U.S.A.
*UPDATE ..
#3Author of original report
Wed, May 06, 2009
STILL NO REPLY OR RESOLVE, NEXT STEP SMALL CLAIMS COURT
