;
  • Report:  #624871

Complaint Review: HOTWIRE RENTAL CAR - HOTWIRE.com - Internet Internet

Reported By:
Linda Douglas - Glendale, Arizona, United States of America
Submitted:
Updated:

HOTWIRE RENTAL CAR - HOTWIRE.com
Internet, Internet, United States of America
Phone:
1-800-468-9473
Web:
www.hotwire.com
Categories:
Tell us has your experience with this business or person been good? What's this?

SCAM - I contacted Hotwire.com to book a car rental at Chicago Midway Airport.  I was mislead by the customer service representative at time of booking.  Hotwire failed to tell about all the extra hidden fees, charges and rules for booking a car with them.  It was a complete ripoff.  Beware!!



1 Updates & Rebuttals

frequentraveler

Zion,
Illinois,
I use Hotline car rentals often

#2Consumer Comment

Sat, April 12, 2014

I'm sorry someone had a bad experience with Hotwire. However, as someone who frequently uses Hotwire to book cars,  I had to speak up. I've used Hotwire to rent cars all over the country,  and never had a problem. I've consistently gotten good service and very low rates. I'll note that I've never booked a reservation over the phone. I always use the internet, and Hotwire's policies and taxes are all clearly spelled out on the website. I recommend using Hotwire for the cheapest car rental, and I recommend you do it online. 

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//