Tom
ARLINGTON,#2Consumer Comment
Fri, September 19, 2003
Once again another CHEAPO got what they paid for (Or didnt pay enough for). All these CHEAPO Travel websites like HOTWIRE, PRICELINE etc are for GAMBLERS. You get no say on when you travel other than what day. You get no choice on airlines, routing or much anything else. But hey, you may have saved $50.00 or so. Also you need to know you are not going to get compensated if you are late or anything else. You will also be one of the first to be INVOLUNTARILY BUMPED. Why, because you bought a CHEAP TICKET Stupid. I have worked as a GATE AGENT for a Major Airline & we always looked for PRICELINE & HOTWIRE customers first when we have to DENY BOARDING to someone. Why, cause in the stupid contract you agree to when you buy that ticket it say you will be the first to be DENIED BOARDING if needed. We will still ask for volunteers, but if no one wants to, then guess who wins the STAY AT HOME Lottery. Anyway, dont complain when you have problems with a CHEAPO SERVICE cause you want it to be like something it isnt. Spend a few extra $$$ and have some protection with your ticket & a lot les worry.......
Mary
Durham,#3Consumer Suggestion
Thu, September 18, 2003
If you bought more stuff on the internet, you would realize that a signature is not required for credit card purchases! Also, the contract clearly states that there are no refunds unless the flight is cancelled by the airline. That does not include your change of plans. You ripped yourself off. Read the contract next time, and use a service like Expedia that lets you look at flights before entering any card information. Try contacting the airline about changing your ticket, but I doubt they can do anything for you.