Tracy
Eglin AFB,#2Consumer Comment
Sun, April 10, 2005
It was April 2004, we were supposed to get married in Aug of 2004 but due to situations arose was pushed up to May 2004 and we had less than 3 weeks to find, and have it altered if need be. We were also on a tight budget. They had $199 gowns that some were hideous, others didn't fit or needed to be seriously altered. The place was packed. Even though it took me a little while to get someone to help me, I understood them being busy. We a dress, it needed to be altered but told me that it could take up to 2 months. I didn't have two months to wait since my wedding was less than 3 weeks away. Luckily I found someone close to in my town to do the alterations for a lot less than what the dress had cost. House of Brides also wanted over double the cost of the dress to do the alteration. I would have looked at the website, if it didn't read "not responsible for price errors, or subject to change" I would have printed it off and asked to speak to a manager. I didn't have that bad of an experience but there are other places that are a lot worse. It was NOT house of brides, but my friend ordered her wedding gown from a bridal shop and they (the bridal shop)lost all the documenation, said her paper work was not theirs and refused to refund her (she paid everything in full), or fullfil their agreement, she had to take them to court.