Complaint Review: Household Finance Beneficial Washington - Redmond Washington

It sounds to me like you both need to gather as much information as possible on your situations, make copies of EVERYTHING, and send this information by certified mail to the Offices of the Attorney Generals for your state! This will show a pattern of behavior with this company. It sounds like this loan company has found a wonderful way to try and grab peoples property illegally. Expecting people to react in fear of losing their homes and they will just pay up!

We also refinanced last year around September 2005 and were expecting a refund and have not received it to date. Not only have we not received it, but in November 2005 Beneficial reported our account paid in full with a 0 balance. So you can imagine the shock when we received a bill in January from them for $1,900. I called and talked to 3 different people that were to get back to me on it. No one ever did. So I go to the branch. They first tell me it was for a bounced check in August. I have a receipt for a cash payment that month. Then they say it is for June payment that bounced. I also have a cash receipt for that. Then they hit July --- WRONG -- I also have a receipt for that month as well. They show a payment posting on Aug. 29th for $2,080 cash, then they show the same payment voiding??????????? WHAT MY CASH BOUNCED? They have threatened me with a lein on my property as well as Reconveyance not going through yet they cannot give me an answer as to WHY I OWE THIS MONEY, AND WHAT HAPPENED TO THE REFUND?????? Then to add insult to injury they tell me now that I owe more then $2,000 but can't explain why the amount has changed???? Beneficial has some shady things going on and I am going to make sure that everyone knows what their practices are. PLEASE CONTACT ME SO WE CAN PURSUE THIS FURTHER. IT SEEMS TO BE A PATTERN WITH BENEFICIAL.

We also refinanced last year around September 2005 and were expecting a refund and have not received it to date. Not only have we not received it, but in November 2005 Beneficial reported our account paid in full with a 0 balance. So you can imagine the shock when we received a bill in January from them for $1,900. I called and talked to 3 different people that were to get back to me on it. No one ever did. So I go to the branch. They first tell me it was for a bounced check in August. I have a receipt for a cash payment that month. Then they say it is for June payment that bounced. I also have a cash receipt for that. Then they hit July --- WRONG -- I also have a receipt for that month as well. They show a payment posting on Aug. 29th for $2,080 cash, then they show the same payment voiding??????????? WHAT MY CASH BOUNCED? They have threatened me with a lein on my property as well as Reconveyance not going through yet they cannot give me an answer as to WHY I OWE THIS MONEY, AND WHAT HAPPENED TO THE REFUND?????? Then to add insult to injury they tell me now that I owe more then $2,000 but can't explain why the amount has changed???? Beneficial has some shady things going on and I am going to make sure that everyone knows what their practices are. PLEASE CONTACT ME SO WE CAN PURSUE THIS FURTHER. IT SEEMS TO BE A PATTERN WITH BENEFICIAL.

We also refinanced last year around September 2005 and were expecting a refund and have not received it to date. Not only have we not received it, but in November 2005 Beneficial reported our account paid in full with a 0 balance. So you can imagine the shock when we received a bill in January from them for $1,900. I called and talked to 3 different people that were to get back to me on it. No one ever did. So I go to the branch. They first tell me it was for a bounced check in August. I have a receipt for a cash payment that month. Then they say it is for June payment that bounced. I also have a cash receipt for that. Then they hit July --- WRONG -- I also have a receipt for that month as well. They show a payment posting on Aug. 29th for $2,080 cash, then they show the same payment voiding??????????? WHAT MY CASH BOUNCED? They have threatened me with a lein on my property as well as Reconveyance not going through yet they cannot give me an answer as to WHY I OWE THIS MONEY, AND WHAT HAPPENED TO THE REFUND?????? Then to add insult to injury they tell me now that I owe more then $2,000 but can't explain why the amount has changed???? Beneficial has some shady things going on and I am going to make sure that everyone knows what their practices are. PLEASE CONTACT ME SO WE CAN PURSUE THIS FURTHER. IT SEEMS TO BE A PATTERN WITH BENEFICIAL.

We also refinanced last year around September 2005 and were expecting a refund and have not received it to date. Not only have we not received it, but in November 2005 Beneficial reported our account paid in full with a 0 balance. So you can imagine the shock when we received a bill in January from them for $1,900. I called and talked to 3 different people that were to get back to me on it. No one ever did. So I go to the branch. They first tell me it was for a bounced check in August. I have a receipt for a cash payment that month. Then they say it is for June payment that bounced. I also have a cash receipt for that. Then they hit July --- WRONG -- I also have a receipt for that month as well. They show a payment posting on Aug. 29th for $2,080 cash, then they show the same payment voiding??????????? WHAT MY CASH BOUNCED? They have threatened me with a lein on my property as well as Reconveyance not going through yet they cannot give me an answer as to WHY I OWE THIS MONEY, AND WHAT HAPPENED TO THE REFUND?????? Then to add insult to injury they tell me now that I owe more then $2,000 but can't explain why the amount has changed???? Beneficial has some shady things going on and I am going to make sure that everyone knows what their practices are. PLEASE CONTACT ME SO WE CAN PURSUE THIS FURTHER. IT SEEMS TO BE A PATTERN WITH BENEFICIAL.