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  • Report:  #16818

Complaint Review: HRS-USA - Wood Dale Illinois

Reported By:
- Lake Stevens, WA,
Submitted:
Updated:

HRS-USA
700 N Wood Dale RD, Wood Dale, 60191 Illinois, U.S.A.
Phone:
800-365-0292
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
This company has no customer service skills. By law they are required to drop the interest rate to 6% for active military. I tried for 2 1/2 months to get the interest rate dropped. I faxed and mailed 4 times the orders from the US Government Dept of Defense. I still don't know if they have complied with the law.

They never respond when you write to their Wood Dale, IL correspondece department. I did not receive a statment for March, when I called to see why, I was transfered to their collection department. I have an excellent payment history with them.

The collection person was rude, condensending and obnoxious. He tried to intimidate me and refused to send me or fax me a statement.

I ended up hanging up on him. We need to band together, find an attorney, and file a class action lawsuit against this company.

Sue

Lake Stevens, Washington


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