Complaint Review: HSBC Orchard Bank And Account Secure Plus - Bridgewater New Jersey

This regulatory agency about your situation:

http://www.ftc.gov/reports/index.htm

If you have not cancelled that "insurance policy" on your cc, do it now.  It is a scam. These insurance policies have a way of never paying off. If you had read the terms and conditions you would see there are all kinds of exceptions so the insurance co does not have to pay on their claim.

I agree with the above poster about documenting your calls and letters. But you have got to stop the charges now to mitigate your damages. Also, if the reduction of the $22 is not enough to help you during this difficult time for you, consider going on their hardship plan. Normally the hardship plan requires you to close the acccount, but in exchange they will reduce your interest rate to something in the zero to 4% range. At least then your payments will be much smaller and they will go to principal rather than interest.

Only recently did I encounter Orchard Bank and found that it functions like most banks that have been allowed to run unregulated for too many years. They are not reliable, are greedy, and offer lousy advice and service. There is an excellent series of documentaries on how the system works AGAINST the American people, especially those that can afford it the least like in your case. I am not an attorney, nor do I have any special knowledge except that I (like so many) am screwed by corporation, Wall Street, and banks. With new regulations in place we have a better chance to address some of past wrongs. The two films I know about are MAXED OUT and THE CORPORATION.  Do you know the underwriter of the policy?

My thoughts are in most legal situations you need to prove that you sent mail to the recipient and have a document to prove this has happened. So a certified signed return receipt is admissible in court. You would be wise to send the same document in an envelope to yourself at the same time and DO NOT OPEN IT to prove what was in the mail sent to the company. This would be used in court and the judge would open it. You want to keep a record of what is said to you on the telephone, if you record the calls you must tell the person they are being recorded or it is inadmissible and illegal. Or you could take notes and get the name of the person you are talking with, record (or write about) the experience and make sure that you have the date you each conversation and the results. Write everything down and develop a document that contains all the experiences you have had. This can also be used in court as long as you write this DIRECTLY AFTER the conversation each and every time. This is admissible in court. I would stop the card immediately so they can no longer take money from you, and getting them to pay you any money back, given how nasty banks have become, it may be a pipe dream? I would then contact the regulators and keep informed about the new agencies beginning to open up as a result of the new financial reform laws. Some think me crazy yet I write the White House, Barney Frank, and Chris Dodd, my governor, anyone that is in a key political position about my experiences. In my case I do not expect to get anything back but wish to contribute to the dialog going on about the abuses and what can be done to stop them.

Banks make profits on poor folk that can least afford the fees and their nasty business practices. They forget that they make their profits on our money, and change what is ours to their projected profits. Yes they should make a profit, yet they need to contribute something in return. Once they provided a service for our money. It is a disgrace that decent hard working folk must endure suffering like you have done. I am so sorry that you have gone through this ordeal yet I can tell you that you are not alone. I was tagged for $500 for a deposit from QUICKEN LOANS, who supposedly are in the refinance business; only they make taking deposits regardless of what they have provided (or not provided) from everyone they encounter their main business. So they are in the deposit fraud business and not the refinance business so you must be careful.