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  • Report:  #552884

Complaint Review: HSBC Orchard Bank Credit Card Services - City of Industry Ca 91716-0102 Internet

Reported By:
Nikki - Show Low, Arizona, United States of America
Submitted:
Updated:

HSBC Orchard Bank Credit Card Services
PO Box 60102 City of Industry Ca 91716-0102, 91716-0102 Internet, United States of America
Phone:
1-888-385-8916
Web:
www.hsbc.com
Tell us has your experience with this business or person been good? What's this?

I have an HSBC account.  They are the WORST company EVER!!!!!  They add late fees, state that they do not receive payments, refuse to answer your questions and just all around try to screw your credit.

I have been finishing up a house refinance.  I found out I had a "30 day late" payment on my HSBC credit card and called them to find out what was going on.  They could not, would not or even attemt to help me.  I found out my account was broken into and I got a claim.  HSBC still refused to take this late payment off of my credit report!!!!

Everytime I call, I get bounced around, they say they are "Sorry" but do nothing to help me.  I even have names of employees that answer their 1 800 phone number stating they will correct the mistake they have on my credit report but they never do!!!!

 

This is the worst credit card company in the world!!!

 



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