Ashley
Springfield,#2Consumer Comment
Thu, July 16, 2009
You are still wrong. When you make a payment to your credit card it does not increase your available credit immediately. The increase in available credit comes at the beginning of the billing cycle. Nice to see someone is on a crusade to attack me on here. My motivations on why I respond to these posts have nothing to do with the facts on how credit cards work. This customer used a feature "rush payment" in an attempt to free up more credit on their card. A rush payment is used to make sure your payment reaches them in time. The customer should have contacted customer service about a temporary increase in their credit in order to cover the expense coming in. Or maybe just used the cash to pay for the rental.
Midilaw
Long Beach,#3Consumer Comment
Thu, July 16, 2009
If you review the majority of Ashley's comments on this website you'll quickly come to realize that she spends the majority of her time being didactic, which means trying to "teach" the cconsumer. Unfortunately, what she teaches is more often than not WRONG and comes from her history working as customer service rep for a company. Ashley tells us on her many, many critical posts that: "In my day I was front end manager/service desk manager at a grocery store, and store manager of a convenience store. I did work in customer service for 10 years before I graduated college last year. ...I managed the service desk at a grocery store chain, and I managed a convenience store in that time. Thankfully I decided to finish getting my degree and get away from the public." This indicates that she came to dislike and tire of having to explain/defend company policy to customers who had complaints, and her attitude and advice and "consumer suggestions and comments" on this website reflect her disdain for the "complaining" consumer and her apologist predilection for offending companies. When it comes to HSBC, and their OUTRAGEOUS and CONSISTENTLY PREDATORY AND UNLAWFUL CONDUCT, Ashley "teaches" the consumer both in your post and on others on this website that HSBC is correct, that they have the right to do what they do to their cardholders, and that if the cardholder would just read the Terms of Service or learn a bit more about credit card practices that we'd all know how right Ashley is and how wrong WE are. Take a look at the consumer RipOff report I posted about HSBC Credit Card practices at http://www.ripoffreport.com/reports/0/467/ripoff0467353.htm. You may feel differently about Ashley's advice and, more importantly, you may feel that your complaint against HSBC is fully justified.
Ashley
Springfield,#4Consumer Comment
Thu, June 25, 2009
Sounds like you misunderstood a rush payment. A rush payment is to make sure you get it there before you due date to stop any late fees from occuring. Not to free up credit. The credit free up will occur with each billing cycle. Not when you make a payment. That's how credit cards work.