Ken
Colorado,#2Consumer Comment
Sat, February 18, 2012
The FAP, loosely translated, means "we seriously oversold the service and need to limit speed to EVERYONE to keep the satellite from crashing."
There is really nothing their "tech support" can do to help you.
It's all done with smoke and mirrors.
I AM not defending them, but they are in a catch-22 of their own creation.
They have to oversell the service to make a profit and then have endless, numerous calls, all to no avail, to their "tech support."
You appear to dealing with it in the best way you can.....good luck.