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  • Report:  #357368

Complaint Review: Hughes Network Direct Way - Internet

Reported By:
- beulaville, North Carolina,
Submitted:
Updated:

Hughes Network Direct Way
hughesnet.com Internet, U.S.A.
Phone:
866-3473292
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I was told by hughes customer care representive that I could suspend my account until it reached the 15 month agreement as long as I paid 40 bucks a month for my equipment. When that 15 months was up, I called to cancel my services with them and they said that because my account was under suspension that my agreement term had been extended. So I would have to reactivate my account and use it for another 6 months so I can terminate it. I told them that some one from their company said I can do that and they said that was not their policy. They are a bunch of liars and theives. For the 9 months that I had the service, most of the time it was down and the technical support always said they were upgrading their satellite. I had it with this company and i'm not paying their early termination fee.

Gloria

beulaville, North Carolina

U.S.A.


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