- Report: #1202102
Complaint Review: Hughes Network - Internet
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Author Not Confirmed
Why?
Hughes Network
Internet, USA
Web:
http://www.hughes.com/
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Business Rating:
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Hughes Network HughesNetHughes SatHughesNet.com Worst ISP Ever Germantown Internet
Bad, Bad Company.
Bottom line: If you can get internet service with anyone else then go with anyone else. Hughes advertises "Broadband Unbound" when in fact you pay for broadband that is Bound and Gagged.
Hughes is absolutely the worst company that we have ever dealt with, bar none. There is no need for Hughes to have a call-in support or customer service because they provide neither support or service. They blame everything on their customer.
These are Hughes traits: slow broadband, unfair Fair Access Policy (FAP), rollover of unused allowance that does NOT roll over, daily allowance that you will learn to not use or else, high cost for low quality, Hughes is not regulated by FCC or anyone else so they do what they want to you, broadband does not work in bad weather, no credit to the customer for down-time due to bad weather, support persons in a third world country that you cannot understand AND MUCH, MUCH MORE BAD STUFF.
