- Report: #936963
Complaint Review: IBoats - Internet
-
Author Not Confirmed
Why?
IBoats
Internet, United States of America
Phone:
0018015710071
Web:
www.iboats.com
Categories:
Business Rating:
(0)
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IBoats Goods not received Internet,
Order ref 1062819. I ordered a flip top seat in July from IBoats. I have emailed them on 6 occasions and telephoned them on a further 4 times, but I have still not received the item.
I spoke to Ashleigh, Zak,to mention but a few and no responce.
Jary was supposed to call me back but has not done so.
I have paid in full for the items and I have not received them.
IBoats are a rip off trader and I will never deal with them again.
I spoke to Ashleigh, Zak,to mention but a few and no responce.
Jary was supposed to call me back but has not done so.
I have paid in full for the items and I have not received them.
IBoats are a rip off trader and I will never deal with them again.
1 Updates & Rebuttals
iboats.com
USAiboats.com Response
#2UPDATE Employee
Thu, September 06, 2012
For customers who reside outside the United States, we use the services of a company called "fiftyone" that provides all the taxes/duties information and the logistics needed to quickly and safely ship orders. We have been in contact with fiftyone since the first sign there was a problem with the order and we have asked them to communicate the updates to the customer (fiftyone is responsible for the communication with all our international customers). It is apparent that this has not happened. We have assigned our most senior customer service representative to the case and we will do everything we can to resolve this as quickly as possible.
