arand
Middletown,#2UPDATE Employee
Thu, April 11, 2013
Dear Mr. Robson,
I have checked your wife's membership and see that it has been cancelled and her credit card was refunded due to an inquiry you had made through your bank. I also see that one additional debit was still on your account and I have refunded that for you too.
Ms. Robson signed up and submitted a claim for her shipping charges, that was paid out on 11/9/12 for $11.99.
During Ms. Robson's registration she was presented with the offer information three separate times, during that process, and that information included the charge after the 30 day trial, and information on how to cancel her account. I do apologize for any confusion, and if you would like to discuss further you can contact us at [email protected]