;
  • Report:  #164778

Complaint Review: ICard Services - Tucson Arizona

Reported By:
- Tucson, Arizona,
Submitted:
Updated:

ICard Services
6200 S. Campbell Ave #3205 Tucson, 85706 Arizona, U.S.A.
Phone:
866-8834987
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I had been charged $159.00 and since there was not enough money I got charged NSF from my bank. I called my bank and they did a Stop payment on my account for that amount. I called ICard Services and they told me that the only way that they would be able to issue me a refund is if I filed a police report for Identity Theft. I called Icard Services again and asked them for an IP address, i got it and then looked them up on the web. I had remembered that I had closed it, thinking that it was too good of a deal to set me up for a prepaid visa.

So I sent in a Cancellation form thinking everything was cancelled and a refund was on its way to me. Stupid me, i was charged another 19.98 for ID theft that I supposedly agreed to when I set this up (even though I closed the window). I again called them and they said that I couldn't obtain a refund unless I fax them a police report stating that I had Identity Theft. I talked to a Supervisor and they told me that my account with them is still active and that a refund is in process of $100.00, and that the only way that I would get this cancelled is if they debit my account of 159.00 and then request a refund then it would be cancelled. This didn't sound right to me, and I called my bank to stop all payments coming from that company. I also filed a complaint with the Better Business Bureau.

Jeanette

Tucson, Arizona
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//