Complaint Review: ICM Websites - California - Internet

I read through this and decided to try an call the number provided in the post telling the person who posted to contact "Jennifer" at ext. 144. I did get an automated answer right away but there was no where to enter an extension number. So i hit 0 to go to the operator, which was not an operator, but a sales rep. When I asked for ext. 144 he had no idea what i was talkin about. I am not sure if these people thought that no one would try to call that number to see if it was legitimate.

I think that the company was again trying to scam hoping that people would read the post call the number and they could then sign them up. That is LOW!!

Anyway, just an opinion from a consumer that was recently screwed by one of these companies as well. Good Luck!

I am sitting in the customer service department now, at the phone number provided. There people on calls now, if you are not able to contact our office by phone, you can use support@icmwebsites, or send us a letter.

I have called the number listed above during office hours (Pacific time) and there continues to be no way to contact this company at that number extension.  The response typed above, I feel continues to be misleading.  Most reputable companies, such as Amazon.com confirm any orders/purchases by sending a confirmation to your email address so that if a mistake was made you can correct it right away.  Since most of the complaints including mine is unauthorized charges being made, this could be caught if they really wanted to.  I think I have seen at one count at least 144 people complaining on this site alone of the same problem.  How many more are out there that are not reported here.  I have not had this problem with any reputable companies I have done business with.  I   You would think if this company was serious about taking care of these things they would correct their website and send out confirmation emails with an easy way to correct billing mistakes.  It is sad thar our country has so many people without a concious, so ready to take advantage of people for their own gain.  I hope this is not this company or their employees, but their actions leads you to believe they want to continue to do business in a misleading way.   

Office hours are 7am - 7pm Monday thru Friday and 8 -4 pm on Saturday. All times are Pacific.

I have made multiple calls to the number 877-863-3088 x144.  Continually busy.   I have left messages but no response.  Seems this is not valid information.

Jennifer for a refund.

Thank you for your correspondence in connection with the above-referenced matter.

We are unable to locate this account with the name provided in the complaint. We would simply ask this customer to contact our office at 1-877-863-3088, ext 144 and ask for Jennifer at extension 144. Jennifer has been directed to immediately address and resolve your concerns, provide you a refund, or cancel your account.

Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. 

Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 

In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.

1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.

2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            

3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??

Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office.

Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.

Respectfully yours,

Internet Cash Machine Staff

Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.

Jennifer for a refund.

Thank you for your correspondence in connection with the above-referenced matter.

We are unable to locate this account with the name provided in the complaint. We would simply ask this customer to contact our office at 1-877-863-3088, ext 144 and ask for Jennifer at extension 144. Jennifer has been directed to immediately address and resolve your concerns, provide you a refund, or cancel your account.

Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. 

Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 

In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.

1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.

2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            

3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??

Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office.

Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.

Respectfully yours,

Internet Cash Machine Staff

Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.