- Report: #610704
Complaint Review: ICM websites - internet cash machines - Internet
Reported By:
LouK -
Oconomowoc, Wisconsin, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
ICM websites - internet cash machines
Internet, United States of America
Phone:
Web:
www.icmwebsites.com
Categories:
Business Rating:
(0)
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ICM websites - internet cash machines I cancelled my account and did not receive a refund for the $149.95, Internet
I signed up for a trial of the ICM website (cash Machine) program because of a advertisement I'd seen. I was hoping it would be an application I could use to promote products with my current business. It looked like a low risk opportunity to evaluate their system with a minimal charge ($2.97) and if dissatisfied with the program a refund would be available. After signing up and evaluating the program it would not apply to my business. A fee of $149.95 was taken from my account on 6/1 and I canceled the account on 6/4. I called to obtain my refund and was denied only to be offered a two month extension for no charge. While the representative on the phone was polite the refund was not provided. I was refered to several places on the web site and the e-mail confirmation regarding the "one time charge of $149.95" and non of them said the fee would NOT be refunded if the account was cancelled. I see now that I am not a rare case in this companies approach of obtaining there fees moving on. As of now I would highly recommend anyone looking at this company to pass on their program. I had read a few reports filed by others and if there is a class action taken against this company I would like to be contacted.
1 Updates & Rebuttals
Director of Operations
Foothill Ranch,California,
United States of America
customer was cancelled and refunded as of 6-5-10
#2UPDATE Employee
Mon, June 07, 2010
Thank you for your correspondence in connection with the above-referenced matter.
In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer has been provided a FULL refund for the purchase, in the amount of $149.95 to the card ending in #4324.
If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. Please contact our office directly if we may be of any further assistance.
Respectfully yours,
Internet Cash Machine Staff
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Thank you for your correspondence in connection with the above-referenced matter.
In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer has been provided a FULL refund for the purchase, in the amount of $149.95 to the card ending in #4324.
If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. Please contact our office directly if we may be of any further assistance.
Respectfully yours,
Internet Cash Machine Staff
