This company was reported fraud, tricky and stoler credit card charges during trial period from numerious people, no media or BBB taking any action on them, they are still in business freely without any hesitation or court claim, because they charge $2.97 and $139.95 to $149.95 to people's credit cad during trial period and people do not deal with them legally due to small amount, also time and cost to recover this fund is lot higher than $149.
Same fraud happened with us on April 9,2010, ICM should send us program information kit via mail(which we never received)and confirmation e-mail of sign up(we received on monday) when people sign up online at the cost of $2.97 and then they should provide coaching free for three day as they promised, coaching they have is very tricky and time consuming so you can miss your trial period of three day to cancel this service so they can charge you additional $149.95 or 139.95 even if you do not want to continue business. So I was wake up on monday and verified my cancellation deadline with thei staff, which is they confirmed and told me April 9, wednesday.(Also told me that we need to go through coaching program so do not worry about cancellation until you know the program)
I have trouble to cancel in weekends because they are closed to provide coaching.info of the program, while they started coaching they gave us next day time for interview and after interview they gave us next day executive interview telling that everyone does not qualify as our business partner but I was luky to get in this business and I will get three business days to cancel services if I don't like the program ! when they mentioned $12,000 cost of coaching I have tried to cancel this service but they can not cancel becuse they are not part of ICM and I have to call different number !, I called to cancel at the given phone number they said I am late to cancel and the people Who gave me three business day to cancel they are of part of ICM team. ICM counts weekend days even if they are closed for weekends. How they can count week end if they are not available to provide program information on weekends? I have canceled on third business day and they stated that they can not cancel or refund. I came to know about coaching staff is not part of the program when I signed then why they did not clarify in the beginning and gave me three days trial ? It was all tricky business to make 139.95 even if I never received any KITs of program informationas they promised.
Numerious people had filed compaint about this company because they were cheated by all false promises of three days trial conflict. they claimed third party coaching is not part of their company then why they have released my information to them to provide me coaching and false promise of three business days trial period. I did cancel services on 3rd day and I should get refund. they know that I will not spend attorney fee to get my money back so they can keep my money, where is BBB and fair market consumer act ? It is not working for this company? !!
Director of Operations
Foothill Ranch,#2UPDATE Employee
Tue, July 20, 2010
Thank you for your
correspondence in connection with the above-referenced matter.
We are unable
to locate this account with the name provided in the complaint. We would
simply ask this customer to contact our office at 1-877-863-3088, ext 144 and ask for Jennifer at extension 144. Jennifer
has been directed to immediately address and resolve your concerns, provide you
a refund, or cancel your account.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations.
Internet Cash Machine is a
membership site that provides users with all the tools and information
necessary to learn how to post product websites and mall webstores, as well as,
launch products for auction on eBay.
In order to sign up for the Internet Cash Machine
program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their
credit card information on the
secured payment page and must agree to the terms and conditions, that are
conspicuously displayed no more than 80 pixels from the order submission
button.??
Regardless,
if this customer is not satisfied with the product, the charges or the customer
service, Internet Cash Machine, as a customer service gesture will assure that
this customers account is terminated and no further charges will be conducted
on their account by our office.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
Please contact customer
service 1-877-863-3088,
ext 144 and ask for Jennifer for a
refund.
Thank you for your
correspondence in connection with the above-referenced matter.
We are unable
to locate this account with the name provided in the complaint. We would
simply ask this customer to contact our office at 1-877-863-3088, ext 144 and ask for Jennifer at extension 144. Jennifer
has been directed to immediately address and resolve your concerns, provide you
a refund, or cancel your account.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations.
Internet Cash Machine is a
membership site that provides users with all the tools and information
necessary to learn how to post product websites and mall webstores, as well as,
launch products for auction on eBay.
In order to sign up for the Internet Cash Machine
program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their
credit card information on the
secured payment page and must agree to the terms and conditions, that are
conspicuously displayed no more than 80 pixels from the order submission
button.??
Regardless,
if this customer is not satisfied with the product, the charges or the customer
service, Internet Cash Machine, as a customer service gesture will assure that
this customers account is terminated and no further charges will be conducted
on their account by our office.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
Please contact customer
service 1-877-863-3088,
ext 144 and ask for Jennifer for a
refund.